Company Description Marsh McLennan is a global professional services firm that provides advice and solutions in risk, strategy, and people. Through its market-leading businesses, Marsh McLennan helps clients navigate complex challenges and make more informed decisions.

The company operates across diverse industries and geographies, offering insurance broking, risk management, consulting, and investment services. Team members collaborate with clients worldwide to deliver innovative, data-driven insights and long-term value.

Marsh

McLennan promotes an inclusive, ethical, and performance-focused work environment.

Role Description The Client Relationship Manager is a full time, on-site role based in Mumbai. This role is responsible for managing day-to-day relationships with corporate and institutional clients, acting as a primary point of contact for inquiries, service requests, and issue resolution.

The Client Relationship

Manager will coordinate with internal teams to deliver agreed services, prepare client reports and presentations, and ensure timely renewals, policy changes, and documentation. The role includes identifying opportunities to enhance client satisfaction, supporting upsell and cross-sell initiatives, and maintaining accurate records in CRM and internal systems.

The Client Relationship





Manager will also support client meetings, contribute to account planning, and ensure compliance with internal policies and regulatory requirements.

Qualifications

- Demonstrated ability to build and maintain strong client relationships, with a focus on service quality and long-term partnership.
- Strong communication and presentation skills, including the ability to explain complex information clearly to diverse stakeholders.
- Proficiency with CRM tools, MS Office (Excel, PowerPoint, Word), and basic data analysis for client reporting and insights.
- Strong organizational and time-management skills, with the ability to handle multiple client accounts and deadlines.
- Collaborative mindset and ability to work effectively with cross-functional teams in a fast-paced, professional services environment.
- Bachelor’s degree in business, finance, management, or a related field; advanced qualifications or industry certifications are an advantage.
- Experience in client service, account management, or relationship management, preferably in insurance, consulting, or financial services.
- Commitment to ethical conduct, attention to detail, and continuous learning in line with Marsh McLennan’s standards and values.

📌 Client Relationship Manager (Mumbai)
🏢 Marsh Mclennan
📍 Mumbai