Client Relationship Executive – Telecalling & Business Development

Company: Veron INC

Location: Ghaziabad, Uttar Pradesh

Job Type: Full-time

Department: Sales & Customer Relations

Experience: 0–2 years

Salary: ₹15,000-₹20,000 per month (Fixed + Variable)

About Veron INC

Veron INC is a manufacturer of premium handcrafted quartz stone wash basins, countertops, and customised stone surfaces. We focus on delivering distinctive, high-quality products with a strong emphasis on craftsmanship, customisation, and customer experience.

We are looking for a confident and motivated Client Relationship Executive to join our team and help us strengthen relationships with existing customers, follow up with prospective clients, and expand our customer base through systematic calling and follow-ups.

Role Overview The Client Relationship Executive will be responsible for communicating with existing and prospective customers over the phone. The role will involve following up on payment dues, reconnecting with interested leads, nurturing potential customers, and reaching out to new prospects to generate business opportunities.

The ideal candidate should be comfortable speaking with customers, maintaining follow-up records, and converting conversations into meaningful business opportunities.

Key Responsibilities

- Make regular calls to existing clients regarding pending payments, outstanding dues, and order-related follow-ups.
- Follow up with customers who have previously shown interest in Veron INC’s products but have not responded or proceeded further.




- Reconnect with old and inactive leads to identify potential business opportunities.
- Make outbound calls to new prospective customers and introduce Veron INC’s products and services.
- Understand customer requirements and communicate relevant product information.
- Generate and qualify leads through telephone conversations.
- Maintain proper records of calls, customer responses, follow-up dates, payment status, and lead status.
- Schedule follow-ups and ensure that no important lead or customer communication is missed.
- Coordinate with the sales and management teams regarding customer requirements, payments, quotations, and potential orders.
- Build and maintain professional relationships with customers.
- Handle basic customer queries and escalate technical or order-related issues to the relevant team.
- Work towards achieving daily/weekly calling and follow-up targets.
- Maintain a professional and courteous approach while communicating with customers.
- Requirements
- Good verbal communication skills in Hindi and English.
- Comfortable making a high volume of outbound calls.
- Confident, polite, and persuasive communication style.




- Basic knowledge of MS Excel/Google Sheets for maintaining customer records.
- Good follow-up and organisational skills.
- Ability to handle customer conversations professionally.
- Sales, telecalling, customer relationship, or business development experience is preferred but freshers can also apply.
- Candidates with experience in building materials, interior products, furniture, construction, architecture, or related industries will be an advantage.

Preferred Skills

- Telecalling
- Customer Relationship Management
- Lead Follow-up
- Sales & Business Development
- Payment Follow-up
- Lead Generation
- MS Excel / Google Sheets
- Good Communication
- Negotiation & Persuasion
- Customer Handling

What We Offer

- Prospect to work with a growing manufacturing and design-focused brand.
- Hands-on experience in customer relationship management and business development.
- Performance-based growth opportunities.
- Supportive and professional working environment.
- Opportunity to develop strong sales and communication skills.

Who Should Apply? This role is suitable for someone who enjoys talking to people, following up consistently, building customer relationships, and generating business through conversations.

If you are confident on the phone, organised with follow-ups, and motivated by achieving targets, we would like to hear from you.

Apply now to join Veron INC.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Flexible schedule

Work Location: Hybrid remote in Bhopura, Ghaziabad, Uttar Pradesh

📌 Client Relations Associate (Bhopura)
🏢 verron
📍 Bhopura