Client Growth Specialist (Mumbai)

Client Growth Specialist (Mumbai)

24 Sep
|
People Lab Advisory
|
Mumbai

24 Sep

People Lab Advisory

Mumbai

Training & Location

This role begins with a one-week, in-person training period at our Thane office, where you will be trained directly by the founding team on our systems, scripts, tools, and outreach process. Once training is successfully completed, you will transition to a fully remote setup, working US business hours from home. You will be provided with an office laptop and a dedicated virtual US phone number to use for outreach and client calls once you begin.

What You Will Do

Lead Conversion

● Receive warm leads generated through Nexxence outreach and follow up promptly to schedule a 20-minute discovery call.

● Re-engage prospects who showed initial interest but went cold via LinkedIn, email, or

WhatsApp.

● Conduct discovery calls to understand each prospect's career goals and LinkedIn challenges.

● Clearly pitch the value of the Nexxence free trial and convert prospects into trial members, owning their onboarding end to end: signup, platform onboarding, LinkedIn data upload, and credential setup, through to delivery kick-off.

● Send Calendly booking links on behalf of the team so prospects can schedule calls at their convenience.

New Lead Generation

● Proactively identify and reach out to potential clients on LinkedIn using your own profile

(profile building support will be provided if needed).





● Execute cold email and WhatsApp outreach campaigns using databases provided by company.

● Craft personalised outreach messages that resonate with senior professionals. Full training and templates will be provided.

Trial Journey and Conversion

● Speak with every trial member at least once a week through their 30-day free trial,

keeping them engaged, supported, and seeing value.

● Prove the program and its long-term value, and convert trial members toward the end of their trial onto the subscription package that best fits their needs.

● Flag concerns, drop-offs, and product feedback from trial members to the founding team.

Account Management

● Serve as the account manager for the paying clients you convert: maintain the relationship, ensure they continue to see value, and keep them subscribed.

● Identify clients for whom an upgrade is genuinely the right fit and guide them to it.

● Monitor engagement and renewal risk, and act early to retain every client worth retaining.

Pipeline and Reporting

● Maintain a straightforward tracker of all leads, call outcomes, follow-up status, and conversion results.

● Share regular updates with the founding team on pipeline health, common objections,

and messaging gaps.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: Remote

📌 Client Growth Specialist (Mumbai)
🏢 People Lab Advisory
📍 Mumbai

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