24 Sep
|
Apex Growth Talent
|
Bengaluru
24 Sep
Apex Growth Talent
Bengaluru
IMPORTANT:
Please submit your resume in PDF format only, and kindly read the JD in its entirety.
ROLE OVERVIEW:
We are hiring a Chief of Staff for a fast-growing, founder-led, bootstrapped hospitality group. This is a hands-on, "solve-and-deliver" role, built for someone who wants to convert strategy into results, problems into solutions, and ideas into action.
You'll work directly with the Founder across three distinct, high-growth business lines: a scaling B2C QSR (quick-service restaurant) chain, a B2B institutional catering business targeting aggressive growth, and an early-stage AI-led FoodTech venture.
This role sits at the center of the group's growth trajectory, driving everything from local operational improvements to international expansion.
ROLE DETAILS:
- Role:
Chief of Staff
- Experience Required: 5+ years
- Compensation:
Up to ₹12 LPA
- Client’s Industry: Hospitality Group (QSR, B2B Catering, International Dining) | ₹15 to 20 Crore Revenue Range
- Location: Around Ulsoor, Central Bengaluru, Bengaluru
- Travel Requirements: Yes (Domestic & International)
- Employment Type: Full-time
- Work Arrangement:
Work from Office (WFO)
- Working Days: Mon-Sat
ABOUT THE CLIENT’S COMPANY: Our client is a dynamic, founder-led hospitality group scaling multiple verticals at once, with a focus on long-term and sustainable growth.
- A modern South Indian QSR brand with 10+ outlets currently, expanding rapidly across India through franchise and partner-led models.
- A large-scale B2B catering operation serving 6,000–8,000+ meals a day to institutional clients, targeting 40%+ CAGR over the next 5 years.
- A premium international casual dining concept, with its first outlet launching in Europe this year.
- An early-stage, AI-led, product-first FoodTech venture solving problems within the food ecosystem.
ROLES & RESPONSIBILITIES: 1. STRATEGIC EXECUTION & SPECIAL PROJECTS
- Act as the Founder's primary execution partner. You will be converting key strategies into structured, actionable plans across all three ventures.
- Own and drive mission-critical special projects, from the international launch to AI product build-outs to P&L; optimisation within the catering business.
- Take clear accountability for the Founder's goals, translating them into your own measurable outcomes.
2. CROSS-FUNCTIONAL LEADERSHIP & PROBLEM SOLVING
- Coordinate closely with operations, marketing, product, HR, finance, external consultants, and vendors to move key initiatives forward.
- Operate with an owner's mindset. You'll work on resolving operational and strategic challenges independently.
- Get things done through people, influencing and collaborating with stakeholders who may be more experienced or come from different backgrounds, without relying on formal authority.
3. PROCESS & CAPABILITY BUILDING
- Drive internal process-building, hiring, and capability enhancement to support the group's scale-up.
- Work with external consultants where needed, while helping internal teams become stronger and more self-sufficient over time.
- Maintain an unwavering focus on customer delight and operational quality across all ventures.
WHAT WE ARE LOOKING FOR: a) Must-Haves:
- An engineering or business management degree (or both) from a reputed institute.
- 5+ years of total work experience, ideally including a mix of one large/established brand and one or two smaller/startup organisations.
- Prior exposure to a startup or fast-paced growth setting and comfortable rolling up your sleeves and figuring things out on the fly.
- A proven track record of converting strategy into plans, and plans into real outcomes.
- Willingness to travel domestically and internationally as required.
- Based in Bengaluru, or willing to relocate, as this is a full-time, work-from-office role.
b) Nice-to-Haves:
- Prior experience in food & beverage, QSR, or B2B catering industries.
- Exposure to both large, established brands and early-stage or growth-stage startups.
- Understanding of unit economics and profitability frameworks in multi-outlet or multi-location operations.
- Experience managing or coordinating international projects or expansions.
- Familiarity with AI or technology product environments.
c) Tools & Skills Required:
- Strong data and analytical literacy. Comfortable with Excel, KPIs, and P&L; logic.
- Excellent communication skills and high emotional intelligence. Able to influence and collaborate with senior stakeholders without relying on direct authority.
PERKS & BENEFITS:
- Direct, high-impact working relationship with the Founder. You'll see the real outcome of your work daily.
- Broad business exposure across QSR, institutional catering, and international expansion.
- A genuine global-plus-local mandate: scaling operations in India while driving an international (European) launch.
- A real ownership culture. You'll get meaningful autonomy, real challenges, and real wins, with no hand-holding.
REPORTING STRUCTURE: This role reports directly to the Founder.
CANDIDATES / APPLICANTS, PLEASE NOTE:
Apex Growth Talent and/or its representatives never charge any fees or money at any stage of the recruitment process. We will never ask for OTPs, bank details, credit/debit card information, PAN, Aadhaar numbers, tax documents, or investment reports.
📌 Chief of Staff (F&B / QSR / Hospitality Experience Preferred) (Bengaluru)
🏢 Apex Growth Talent
📍 Bengaluru