Chief Manager - Bancassurance position in Bancassurance - Retail Business – IDFC First Channel
What does the job entail?
Grievance & team, Escalation Management, Monitoring gaps & RCA leading to service quality improvement
- Management Reporting & Channel Support -
- Working on MBR , Channel Partner Governance meet deck
- Channel performance commentary, Business reports
- Analysis of key business parameters & trends
- Engagement with Internal field sales team – Query management – Product & process, contest qualification & incentive payout related
- IT/ System usage related queries – Digibanca, TeBT, Insta etc
Channel Management - (L&D; and SMP) – Training Engagement - Finalization of Training calendar, 100% MOM Sessions delivery (as per L&D; MIS), monitoring with linkage to business performance.
SMP - Branch visits, engagement with channel partner LG & leadership, CH & CSM SMP compliance, performance outcomes
Work Experience
9-17 Years - Domain experience : Life Insurance, Banking, Fintech
Essential Qualification
MBA Preferred
Preferred Skills
Preferred Skills
- Strategic thinking and planning
- Sales and business development
- Relationship building and negotiation
- Analytical and problem-solving skills
- Time management and organizational skills
- Industry knowledge and regulatory compliance
- Product knowledge and market trends
- Change management and adaptability
- Training and development
- Robust verbal communication (Powerpoint presentations to Senior management) & Writing skills – especially for technical document (BRS) writeup
- Leadership - Team management skills, Cross-functional Stakeholder management – Internal and Partner,
- Conflict management, Solution oriented