Map user journeys and configure chatbot conversation flows using no-code building tools. Integrate chatbots with customer backend databases, CRMs, and APIs using webhooks. Configure outbound voice/IVR calling structures and DLT variables. Train clients on platform campaign tools and template usages.
Responsibilities
- Map user journeys and configure chatbot conversation flows using no-code building tools.
- Integrate chatbots with customer backend databases, CRMs, and APIs using webhooks.
- Configure outbound voice/IVR calling structures and DLT variables.
- Train clients on platform campaign tools and template usages.
Requirements
- 1+ years of experience constructing chatbots (WhatsApp, Messenger, Web).
- Familiarity with visual flow builders (ManyChat, Dialogflow, Landbot) and webhook integration.
- Client communication and requirements gathering skills.
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