Chat Support Executive- International Process (Sahibzada Ajit Singh Nagar)

Chat Support Executive- International Process (Sahibzada Ajit Singh Nagar)

24 Sep
|
TP
|
Sahibzada Ajit Singh Nagar

24 Sep

TP

Sahibzada Ajit Singh Nagar

Roles and Responsibilities :

- Provide customer support through phone, email, or chat to resolve customer queries and concerns.

- Handle a high volume of calls, emails, and chats in a timely and productive manner.

- Identify opportunities to upsell/cross-sell relevant products or services based on customer needs.

- Escalate complex issues to senior team members when necessary.

Job Requirements :

- 0-10 years of experience in BPO/Call Centre environment/Any enviroment.

- Excellent communication skills with ability to handle multiple conversations simultaneously.

- Proficiency in using computer applications such as CRM software for data entry and record-keeping purposes.

- Freshers / experience can apply.

📌 Chat Support Executive- International Process (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar

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