Company Description ZOREKO | Fun Gateway Arena Private Limited is an India-based gaming and entertainment center that blends sports, virtual reality, music, and dining into an immersive social experience for guests of all ages. Powered by strong in-house research and production capabilities, the center uses advanced head-mounted displays to deliver VR, AR, and AI-based gaming experiences.

Visitors can enjoy a wide range of interactive sports simulators and other thrilling recreational attractions designed to engage both first-time guests and regular players. By redefining sports entertainment and customer engagement with innovative concepts and novel dining options, ZOREKO offers something for everyone and positions itself as a destination for “kids” of all ages.

Role Description The Center Manager is a full-time, on-site role based in Mumbai, responsible for overseeing daily operations of the gaming and entertainment center. This role includes managing staff schedules, supervising floor operations, and ensuring all VR and gaming experiences run smoothly and safely.

The Center

Manager will monitor customer flow, resolve guest concerns, and maintain high service standards to deliver an exceptional visitor experience. Additional responsibilities include coordinating events and promotions, working closely with the technical and kitchen teams,



tracking center performance metrics, and implementing operational improvements to support revenue and customer satisfaction goals.

Qualifications

- Robust center operations and facility management skills, including staff supervision, scheduling, and adherence to safety and compliance standards.
- Customer service and guest experience skills, with the ability to handle inquiries, resolve issues, and maintain a welcoming, inclusive environment.
- Basic understanding of entertainment, gaming, or VR/AR environments, with comfort working in a technology-led, fast-paced setting.
- Experience with budgeting, inventory control, and performance tracking to support revenue, cost management, and operational efficiency.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across front-of-house, technical, and kitchen teams.
- Proven organizational and problem-solving skills, with attention to detail and the ability to prioritize tasks during high-traffic periods.
- Prior experience in hospitality, retail, leisure, or entertainment center management is preferred.
- Bachelor’s degree or equivalent experience in hospitality management, business administration, or a related field is beneficial.

📌 Center Manager (Mumbai)
🏢 ZOREKO | Fun Gateway Arena Private
📍 Mumbai