– Center Manager

Key Responsibilities:

- Lead Conversion

- Manage and oversee lead conversion from doctors, online queries, direct walk-ins, phone calls, and marketing campaigns.

- Ensure timely and effective follow-ups to maximize conversions.

- Coordinate with the Sales and Marketing teams to improve lead conversion strategies.

- Financial Counselling

- Provide detailed financial counselling and explain payment options to clients.

- Explain treatment costs, available options, and insurance coverage.

- Clearly explain rehabilitation and treatment processes to clients and families.

- Admission Process &
- Formalities

- Oversee the complete admission process and ensure all documentation and legal formalities are completed.

- Guide clients and families through the required admission steps and documentation.

- Admission File Review

- Conduct weekly checks of admission files to ensure all required documentation is complete.

- Verify administrative documents, psychologist's notes, doctor's notes, and capacity assessments as per the set process.

- Discharge Process &

- Formalities

- Supervise the discharge process and ensure all required paperwork is completed.

- Ensure aftercare instructions and post-discharge guidance are provided.

- Insurance Case Counselling

- Guide clients through the insurance claim process.

- Ensure clients understand their insurance coverage and claim procedures.

- Bed Inventory Management

- Monitor daily bed occupancy and available bed inventory.





- Ensure optimal allocation of beds based on patient needs and availability.

- Food &

- Beverage Services

- Oversee F&B; services and ensure quality, hygiene, and patient satisfaction.

- Ensure meals meet dietary requirements and support the rehabilitation process.

- Facility Management

- Ensure the facility is clean, protected, and well-maintained.

- Oversee housekeeping, maintenance, and other service-related issues.

- Customer Relationship Management

- Maintain strong relationships with clients and their families.

- Conduct regular follow-ups and track patient progress.

- Medical Certificates &

- Emergency Letters

- Coordinate the issuance of medical certificates and emergency letters as required.

- Ensure documentation meets legal and organizational requirements.

- Coordination with Doctors &

- Therapists

- Coordinate regularly with on-call and visiting doctors and therapists.

- Manage schedules and understand their concerns and feedback.

- Ensure smooth communication between medical staff and other teams.

- Staff &

- Center Operations

- Manage center staff as their dotted-line manager.

- Maintain patient records, bed inventory, lead data, and MIS.

- Manage the center's daily schedule, including meals, clinical rounds, and non-clinical activities.

- Coordinate appointments for in-patients with outside doctors.

- Address patients' requirements and concerns during their stay.

Pay: ₹50,000.00 - ₹80,000.00 per month

Work Location: In person

📌 Center Manager (Greater Noida)
🏢 Ganaa Lifesciences Private
📍 Greater Noida