Centre Manager – Administration & Operations

Company: Otomatiks Activity Center (OAC)

Location: Vellore, Tamil Nadu

Job Type: Full-time | On-site

Experience: 2–5 years

Job Summary

Otomatiks Activity Center (OAC) is looking for a Centre Manager – Administration & Operations to take ownership of the day-to-day administration and operations of our activity center in Vellore.

The ideal candidate will be responsible for centre operations, staff coordination, trainer management, student and parent interaction, front-office administration, admissions coordination, collections, facility management, inventory and reporting.

This is a hands-on role for someone who can independently manage a busy center, coordinate multiple teams and ensure smooth daily operations.

Key ResponsibilitiesCentre Operations

- Manage the overall day-to-day operations of the activity center.
- Ensure the center is clean, organized, safe and ready for daily activities.
- Monitor the smooth functioning of all programs and activities.
- Identify operational issues and resolve them promptly.
- Ensure all center policies and processes are followed.

Team & Staff Management
- Coordinate trainers, front-office staff and support staff.
- Monitor staff attendance, punctuality, leave and daily responsibilities.
- Allocate duties and coordinate staff schedules.
- Conduct regular team briefings and communicate daily priorities.
- Monitor staff performance and ensure accountability.
- Coordinate with management on recruitment, onboarding and staff-related matters.

Program & Trainer Coordination
- Coordinate with Robotics, Phonics, Spoken English and other program trainers.
- Manage class schedules and trainer availability.
- Arrange substitutions when required.
- Ensure classrooms, equipment and learning materials are ready before sessions.
- Monitor class execution and student attendance.
- Coordinate workshops, camps, demonstrations and special events.

Student & Parent Management




- Maintain a professional and welcoming environment for students and parents.
- Handle parent enquiries, feedback and routine complaints.
- Coordinate with trainers regarding student-related concerns.
- Ensure timely communication regarding classes, schedules and activities.
- Escalate key concerns to management when required.

Front Office & Administration
- Oversee front-office operations and enquiry handling.
- Maintain student registration, admission and administrative records.
- Ensure accurate documentation and data entry.
- Monitor calls, walk-ins and enquiries.
- Maintain center files, registers and operational records.
- Ensure the front office maintains professional standards.

Admissions & Sales Coordination
- Monitor daily enquiries, follow-ups and admissions.
- Ensure all enquiries are followed up on time.
- Track enquiry-to-admission conversions.
- Monitor program-wise registrations and occupancy.
- Coordinate with the sales/front-office team to improve admissions.
- Support promotional campaigns, workshops and admission activities.

Collections & Reporting
- Monitor daily fee collections and payment records.
- Coordinate outstanding fee follow-ups.
- Maintain accurate collection-related documentation.
- Prepare daily and weekly operational reports.
- Report enquiries, admissions, collections, attendance and other key center metrics to management.

Facility & Inventory Management
- Coordinate housekeeping, maintenance and repair requirements.
- Ensure classrooms and activity areas are properly maintained.
- Coordinate with vendors and service providers.
- Monitor stationery, educational materials and equipment.




- Maintain inventory and asset records.
- Report procurement and maintenance requirements to management.

Requirements
- Bachelor's degree in any discipline.
- 2–5 years of experience in Centre Management, Administration, Operations, School/Training Center Administration, Office Management, Customer Service or a similar role.
- Strong communication and interpersonal skills.
- Good team-handling and coordination skills.
- Strong organizational and follow-up abilities.
- Good problem-solving and decision-making skills.
- Comfortable interacting with students, parents and staff.
- Good knowledge of MS Office / Google Workspace.
- Ability to prepare basic reports and maintain records.
- Ability to handle multiple responsibilities in a fast-paced environment.

Preferred Experience Candidates with experience in any of the following will be preferred:
- Education / Training Centers
- Activity Centers
- Schools / Preschools
- Coaching Centers
- Customer Service
- Centre Management
- Office Administration
- Operations Management

What We Are Looking For We are looking for a responsible, proactive and hands-on Centre Manager who can take ownership rather than wait for instructions.

The ideal candidate should be comfortable managing people, coordinating multiple activities, handling parents and students, solving day-to-day operational issues and ensuring that the center runs smoothly every day.

This is a hands-on centre management role and not a purely desk-based administrative position.

Job Details

Job Title: Centre Manager – Administration & Operations

Location: Vellore, Tamil Nadu

Job Type: Full-time

Work Mode: On-site

Experience: 2–5 years

Candidates who can independently manage centre administration and operations are encouraged to apply.

Pay: From ₹18,000.00 per month

Benefits

- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Center Manager - Administration & Operations (Katpadi)
🏢 Otomatiks
📍 Katpadi