JOB DESCRIPTIONPosition: Center Admin & Admissions Executive

Department: Center Operations & Admissions

Location: Vellore

Reporting To: Center Manager

Employment Type: Full-Time

About Otomatiks Activity Center

Otomatiks Activity Center is a learning and activity destination designed to provide children with engaging, skill-based programs and experiences. We are looking for a proactive and target-oriented Center Admin & Admissions Executive to manage the front desk, interact with parents and students, drive admissions and contribute directly to the center's revenue growth.

Role Overview The Center Admin & Admissions Executive will be the first point of contact for parents and students visiting the center.

The primary responsibility of this role is to convert enquiries into paid admissions, maintain strong parent relationships, conduct timely follow-ups and support the Center Manager in achieving monthly admission and revenue targets.

This is a front-office, customer-facing and sales-oriented role, with administrative responsibilities.

Key Responsibilities1. Admissions & Revenue Generation

- Handle walk-in, phone, WhatsApp and online enquiries from parents.
- Understand the requirements and interests of parents and recommend suitable programs.
- Explain course features, benefits, schedules, fees and enrollment procedures clearly.
- Conduct effective parent counselling and convert enquiries into admissions.
- Follow up consistently with prospective parents until conversion.
- Work towards achieving monthly admission and revenue targets.
- Identify opportunities for cross-selling and promoting additional programs.
- Maintain a healthy enquiry-to-admission conversion pipeline.
- Actively contribute ideas and initiatives to increase student enrolments and center revenue.

1. Front Desk Management

- Manage the reception/front desk and ensure a welcoming experience for every parent and student.
- Attend incoming calls and respond to enquiries professionally.
- Handle walk-in visitors and provide accurate information about all programs.
- Coordinate trial classes, demos, assessments and admission visits.
- Maintain visitor and enquiry records.




- Ensure the front desk and reception area remain organized and presentable.

1. Lead Follow-up & Parent Relationship Management

- Maintain and regularly update the enquiry database.
- Follow up with leads through phone calls and WhatsApp.
- Track every enquiry from initial contact to admission or closure.
- Re-engage old and inactive leads to generate new admissions.
- Maintain professional and positive communication with parents.
- Address basic parent queries and coordinate unresolved concerns with the Center Manager.

1. Administrative Responsibilities

- Handle admission forms, fee collection records and student documentation.
- Maintain accurate admission and enquiry records.
- Coordinate student batches, schedules and basic center requirements.
- Support daily center operations and coordination.
- Prepare daily/weekly admission and enquiry reports for the Center Manager.
- Ensure all admission-related documentation is properly maintained.

1. Coordination with Center Team

- Coordinate with trainers regarding trial classes, batch availability and student requirements.
- Work closely with the Center Manager to achieve admission and revenue targets.
- Communicate current admissions and relevant parent requirements to the concerned team.
- Support promotional activities, events and admission drives conducted at the center.

Key Performance Indicators (KPIs) Performance will primarily be measured based on:
- Number of enquiries handled
- Enquiry follow-up rate
- Enquiry-to-admission conversion rate
- Number of new admissions generated
- Monthly revenue generated through admissions
- Trial/demo-to-admission conversion
- Lead database follow-up and closure
- Parent satisfaction and service quality
- Accuracy of admission and administrative records

Candidate Profile We are looking for a candidate who is:




- Confident and comfortable speaking with parents and children.
- Strong in communication and interpersonal skills.
- Comfortable with sales, follow-ups and admission targets.
- Persuasive without being aggressive.
- Organized and capable of handling multiple enquiries simultaneously.
- Proactive, energetic and result-oriented.
- Comfortable using WhatsApp, Excel/Google Sheets and basic computer applications.
- Able to maintain accurate records and follow systematic processes.
- Willing to take ownership of admission conversions and revenue generation.

Education & Experience
- Any Bachelor's degree preferred.
- 1–3 years of experience in front office, admissions, sales, education counseling, customer service or center administration preferred.
- Candidates with experience in schools, tuition centers, activity centers, edtech, training institutes, children's programs or education sales will be preferred.
- Freshers with excellent communication and sales ability may also be considered.

Important Skills

Must Have:

- Good verbal communication
- Parent counselling skills
- Sales & conversion skills
- Follow-up skills
- Basic computer knowledge
- Customer handling
- Target orientation

Good to Have:

- Experience in education/admissions
- CRM or lead management experience
- WhatsApp Business experience
- Excel/Google Sheets knowledge
- Experience handling children/parents

What We Expect This role is not limited to handling the reception or administrative work.

The person will be expected to take ownership of the admissions funnel — from receiving an enquiry to following up with the parent and converting the enquiry into a paid student admission.

The ideal candidate should have a sales mindset, strong communication skills and a clear focus on achieving admission and revenue targets.

Reporting Structure

Center Admin & Admissions Executive

↓

Center Manager

↓

Management

Compensation

Salary will be based on experience and suitability.

Performance incentives may be provided based on admission and revenue targets.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Center Admin & Admissions Executive – Education / Activity Center | Vellore (Katpadi)
🏢 Otomatiks
📍 Katpadi