We are looking for a Cashier / Customer Service Executive to manage customer payments, billing, receipts, and front-office customer interactions at our JCB dealership. The candidate will be responsible for providing qualified customer service while ensuring accurate and timely handling of financial transactions.
Key Responsibilities
- Handle cash, card, UPI, bank transfers, and other customer payment transactions.
- Prepare and issue receipts for customer payments.
- Handle billing and invoice-related activities for service, parts, and other customer transactions.
- Maintain accurate daily cash and transaction records.
- Perform daily cash reconciliation and submit cash reports to the Accounts team.
- Coordinate with the Accounts, Service, Parts, and Sales departments regarding customer payments and billing.
- Receive customers and provide assistance regarding service, parts, billing, and payment-related queries.
- Handle customer enquiries professionally and direct them to the concerned department when required.
- Maintain proper documentation of receipts, invoices, vouchers, and payment records.
- Follow up on pending payments when assigned.
- Assist customers with payment procedures and provide necessary transaction information.
- Maintain confidentiality of customer and financial information.
- Support front-office activities and ensure a professional customer experience.
- Handle customer complaints or concerns and coordinate with the concerned team for resolution.
- Perform other duties assigned by the management.
Pay: From ₹13,000.00 per month
Benefits
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Cashier/Customer Service (Kochi)
🏢 Bridgeway JCB
📍 Kochi
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