Company Description KIA Motors is a global automotive brand known for designing reliable, modern, and innovative vehicles that serve a wide range of customer needs. The company focuses on delivering high-quality products and services, supported by strong customer care and dealership networks. KIA promotes a collaborative work setting where employees can develop their skills and grow their careers in the automotive sector.

As part of its ongoing expansion in India, KIA offers opportunities for talent to contribute to its customer experience and sales performance in local markets such as Indore.

Role Description The Car Specialist role at KIA Motors is a full-time, on-site position based in Indore.

The Car

Specialist will assist customers throughout the vehicle selection and purchase process, including providing detailed product information, explaining features and specifications, and arranging test drives. Daily responsibilities include engaging with showroom visitors, responding to inquiries, preparing price quotations, coordinating with finance and insurance partners, and following up with prospective and existing customers. The role also involves maintaining accurate records of customer interactions, participating in promotional events, and collaborating with the sales and service teams to ensure a high-quality customer experience.

The Car

Specialist is expected to stay updated on KIA’s product range,



promotions, and market trends through regular training and self-learning.

Qualifications

- Customer Service skills to manage inquiries, build trust, and provide a positive showroom and post-sale experience.
- Automotive knowledge to explain vehicle features, specifications, and maintenance requirements clearly and accurately.
- Sales skills to guide customers through the buying journey, handle objections, and support closing vehicle deals.
- Training experience or willingness to participate in ongoing product and sales training to stay current on KIA offerings.
- Insurance familiarity to coordinate with insurance providers and help customers understand policy options related to vehicle purchase.
- Strong communication and interpersonal skills, with the ability to engage diverse customers professionally.
- Basic computer literacy, including use of CRM tools, email, and spreadsheets for managing leads and sales documentation.
- Prior experience in automotive sales or retail customer-facing roles preferred, but motivated candidates with relevant skills may be considered.
- Ability to work on-site in Indore, including weekends or extended hours as required by showroom operations.
- Minimum educational qualification: High school diploma; a degree in business, marketing, or a related field is an advantage.

📌 Car Specialist (Indore)
🏢 Kia Motors
📍 Indore