Sales Consultant (PV)

Position: Sales Consultant – Passenger Vehicles

Location: Athani, Nedumbasserry, Kerala

Department: Sales

Industry: Automobile Dealership

Reporting To: Sales Manager / Showroom Manager

Job Purpose To drive retail sales of Mahindra Passenger Vehicles by generating leads, understanding customer requirements, conducting product demonstrations and test drives, and ensuring a smooth customer journey from enquiry to vehicle delivery.

Key Responsibilities

- Generate new sales leads through showroom walk-ins, referrals, tele-calling, digital enquiries, events and other sources.
- Understand customer requirements, preferences and budget to recommend suitable Mahindra passenger vehicle models and variants.
- Explain vehicle features, specifications, technology, safety features, variants, accessories and applicable offers to customers.
- Conduct effective vehicle demonstrations and coordinate test drives to provide customers with a strong product experience.
- Prepare and present quotations, explain pricing, finance options, exchange benefits, insurance and other applicable schemes.
- Follow up with prospective customers regularly and convert enquiries into bookings and retail sales.
- Achieve assigned monthly targets for enquiries, test drives, bookings, retail deliveries and revenue.
- Maintain accurate customer and lead information in the CRM / Sales Genie and ensure timely updating of all sales activities.
- Coordinate with Finance, Insurance, Accessories, Exchange,



PDI and Delivery teams to ensure smooth vehicle delivery.
- Maintain regular follow-up with customers from booking confirmation until vehicle delivery and post-delivery.
- Develop strong customer relationships and generate repeat business and customer referrals.
- Participate in sales campaigns, exhibitions, roadshows, Mega Walk-In Drives and other dealership marketing activities.
- Maintain professional grooming, showroom discipline and customer service standards as per Mahindra dealership guidelines.
- Collect and maintain required customer documents accurately and ensure compliance with dealership sales processes.

Required Skills & Competencies

- Valuable communication and interpersonal skills
- Strong customer-handling and negotiation skills
- Sales-oriented mindset with target achievement focus
- Good product presentation and demonstration skills
- Effective follow-up and relationship-building ability
- Basic computer and CRM knowledge
- Ability to work under sales targets and deadlines
- Professional appearance and customer-facing attitude
- Two-wheeler / four-wheeler driving licence preferred

Qualification: Any Degree / Diploma preferred Experience: 1–3 years in Automobile Sales, Retail Sales, Banking, Insurance, Telecom or related customer-facing sales roles preferred. Freshers with strong communication and sales aptitude may also be considered.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: Hybrid remote in Athani , Kochi, Kerala

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