- Make outbound calls to customers/leads as per the company’s requirements.
- Handle inbound customer calls and provide accurate information.
- Follow IVR/calling scripts and company guidelines.
- Explain products, services, offers, or processes clearly to customers.
- Maintain proper records of calls, customer responses, and follow-ups.
- Follow up with interested customers and update their status.
- Handle customer queries professionally and escalate issues when required.
- Achieve daily/weekly calling and performance targets.
- Maintain a polite and professional attitude during every interaction.
Requirements
- Good communication skills in Hindi and English.
- Basic computer knowledge.
- Good listening and convincing skills.
- Ability to handle customers patiently and professionally.
- Freshers can apply; prior telecalling/BPO experience will be an advantage.
What We Offer
- Competitive salary.
- Performance-based incentives.
- Training and support.
- Growth opportunities.
- Friendly working workplace.
Interested candidates can apply now. Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
- Provident Fund
Work Location: In person
📌 Calling Executive (Gurugram)
🏢 Vaidyaacharya India
📍 Gurugram
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