Contact Number - (phone hidden)

Key Responsibilities

- Inbound & Outbound Calls: Handle a high volume of calls from patients, families, and healthcare professionals with empathy and professionalism.
- Appointment Scheduling: Book, reschedule, or cancel patient appointments according to doctor availability and hospital policies.
- Inquiry Management: Provide accurate information regarding hospital services, doctor timings, room categories, visiting hours, and basic treatment procedures.
- Triage & Routing: Assess the nature and urgency of incoming calls and route them to the appropriate medical department, emergency desk, or specialist.
- Database & Record Keeping: Accurately log patient details, call summaries, and follow-up requirements into the Hospital Management Information System (HMIS).
- Coordination: Liaise with front desk teams, nursing stations, and consultant cabins to ensure smooth patient flow and address schedule adjustments

Pay: ₹30,000.00 - ₹35,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Call Centre - Senior Executive (Banjara Hills)
🏢 Care Hospitals
📍 Banjara Hills