Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection.

Job Responsibilities

- Create Billing draft, review, obtain approval and ensure that billing meets client's guidelines
- Ensure Invoices are backed with complete documentation as per the customer requirement for submission of invoices.
- Verify PO's, Service/Job Tickets, Delivery Notes for accuracy, completeness, and compliance with company policies and procedures.
- Analyze unbilled and coordinate a resolution of any unbilled items
- Maintaining billing and invoice delivery guideline information for assigned client
- Ensure Invoices are backed with complete documentation as per the customer requirement for submission of invoices
- Responsible for executing defined scope of work agreed with the client and making sure the SLA & KPI targets are consistently met.
- Ensure effective customer and supplier relationships and support the business needs.
- Accountable for maintaining quality and service standards for the project and delivery continual improvement.

Should be versatile with shifts and WFO

📌 Business Process Delivery - Order to Cash Processor (Mumbai)
🏢 Trigent Software
📍 Mumbai