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The role of Business Operations Coordinator focuses on milestone management, invoice readiness, accounts receivable follow-up, time entry compliance, and Microsoft invoicing administration.This is a highly internal-facing role focused on keeping revenue-related operational activity moving. The EMO Administrator helps ensure time is submitted and approved, milestones are accurate and invoice-ready, invoices are created and sent on schedule, and outstanding invoices are actively tracked through payment, whether payment is due from Microsoft or directly from the client.

This role works closely with Delivery, Finance, Sales, and Leadership to ensure internal processes are executed accurately, consistently, and on time. Success requires strong ownership, exceptional attention to detail, administrative discipline, and the ability to proactively identify issues before they impact billing, collections, project financials, or client delivery.

The ideal candidate is self-motivated, organized, persistent, and comfortable following up with internal stakeholders for missing information, late approvals, invoice blockers, or payment updates. A background in both project administration and accounting, billing, or accounts receivable would be especially helpful.

Duties:

- Strong attention to detail and a high standard for accuracy.
- Self-motivated, proactive, and comfortable working independently.
- Excellent administrative habits and strong follow-through.




- Ability to manage multiple moving pieces across teams, systems, approvals, invoices, and deadlines.
- Comfortable holding internal stakeholders accountable for missing information, late approvals, or incomplete time entries.
- Able to identify discrepancies and resolve or escalate them quickly.
- Solid time management skills and ability to prioritize follow-up activity.
- Team-oriented mindset with a willingness to jump in where needed.
- Proven customer service or internal stakeholder support experience

- 3-5 years of experience in project administration, project coordination, billing administration, accounts receivable, project accounting, finance operations, or a related internal operations support role.
- Experience supporting milestone-based invoicing, fixed-fee engagements, project financials, collections follow-up, or revenue operations.
- Background in both project administration and accounting, billing, or accounts receivable is highly desirable.
- Experience working within a consulting, professional services, technology services, or project-based billing environment preferred.
- Microsoft Dynamics 365 experience is a huge plus, especially Dynamics 365 Project Operations, Dynamics 365 Sales, or similar PSA/ERP platforms.
- Familiarity with Microsoft invoicing, partner program documentation, POE-related activity, or Microsoft payment follow-up is helpful.

📌 Business Operations Coordinator (India)
🏢 Cyclotron
📍 India