Role Summary

This role will be the face of the campus to prospective students and their parents. The role is responsible for guiding enquiries through the admissions journey — understanding each student’s goals, recommending the right programme, addressing concerns, and converting qualified leads into confirmed admissions. Success is measured by admissions achieved, quality of counselling, and the experience delivered to students and families.

Key Roles & Responsibilities

1. Lead Management & Counselling

· Respond promptly to all assigned enquiries (calls, walk-ins, digital leads) and maintain first-contact within the defined response time.

· Understand each student’s academic background, interests and career goals, and counsel them on the most suitable programme.

· Provide accurate information on courses, curriculum, fees, accreditations, placements and the campus model.

2. Admissions Conversion

· Convert qualified leads into confirmed admissions by guiding students and parents through the decision and application process.

· Conduct counselling sessions and campus visits, and follow up consistently until admission closure.

· Achieve monthly and seasonal admission targets set by the Team Leader.

3.



Follow-up & Pipeline Management

· Maintain a structured follow-up schedule for every active lead; nurture undecided prospects with timely, value-adding touchpoints.

· Keep the sales pipeline updated and prioritise leads by readiness and fit.

4. Parent & Student Engagement

· Build trust with parents by addressing concerns around career outcomes, fees, and the value of the programme.

· Represent the campus professionally at counselling sessions, campus tours, education fairs, and school outreach events.

5. CRM, Data & Reporting

· Accurately record every interaction, lead status and outcome in the CRM system.

· Submit daily and weekly activity and conversion reports to the Team Leader.

6. Coordination & Quality

· Coordinate with the marketing, academic and admin teams to ensure a smooth admission experience.

· Ensure only accurate, ethical information is shared; safeguard the campus’s reputation and the quality of admissions (students who join and stay).

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages

- Cell phone reimbursement
- Paid time off
- Provident Fund

Work Location: In person

📌 Business Development Executive (BDE) (Kochi)
🏢 JAIN UNIVERSITY
📍 Kochi