We are looking for a smart, confident and responsible person to handle customer communication, follow-ups, coordination, reporting and day-to-day business activities.
Responsibilities:
- Handle customer enquiries and follow-up calls.
- Follow up on quotations, orders, complaints and service activities.
- Coordinate with customers, sales/service engineers and office staff.
- Maintain reports, trackers and customer records in Excel / Google Sheets.
- Prepare quotations, emails and basic business communication.
- Coordinate with vendors and suppliers when required.
- Learn company products and explain basic information to customers.
Candidate Profile:
- Good verbal and written communication.
- Confident speaking with customers over phone.
- Comfortable with sales and follow-up calls.
- Good working knowledge of MS Excel / Google Sheets.
- Organised, quick to learn and able to handle multiple responsibilities.
- Should take ownership of assigned work.
- AI knowledge
Qualification & Experience: Graduate in any discipline.
Mechanical / Automobile / Production Engineering background preferred, but not mandatory.
1-4 years of experience preferred in sales coordination, customer handling, operations, service coordination, MIS or similar roles.
Work Location: Ujjain, Madhya Pradesh
Job Type: Full time
📌 Business Coordinator (Ujjain)
🏢 Rock Engines
📍 Ujjain
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.