Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks, also called a Mega Bank of Japan. MGS was established in the year 2020 as part of Mizuho long-term strategy of creating a captive global processing center for remotely handling banking and IT-related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho, we are committed to a culture driven by ethical values and supporting diversity in all its forms for our talent pool. The direction of MGS’s development is paved by its three key pillars: Mutual Respect, Discipline, and Transparency, which serve as the baseline of every process and operation carried out at MGS.

What’s in it for you?

- Immense exposure and learning
- Excellent career growth
- Company of highly passionate leaders and mentors
- Ability to build things from scratch

Know more about MGS: Mizuho Global Services | Mizuho Global Services Job Role: Business Analyst - CASA

Location: Chennai

Role overview:

o Planning & Promotion as BA o Business requirement validation with use cases in the prototyping phase o Establish and introduce recent work procedures and/ or workarounds o Planning and promotion of user tasks from BA’s perspective o Conduct study to analyse system effectiveness and cycle time o Provide training to local and overseas users o Provide support in User Acceptance Testing (including Test Case Creation and Issue Management)

o Liaise with End Users,



Vendors and Head Office in migration and other project tasks o Assist in the preparation of System and Operation manuals o Conduct Client Impact Analysis and Support Customer Notification o Management & Reporting o Support the Team as a Subject Expert in the management of CASA related IT Projects o Facilitate in system function and workflow design o Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them o Provide insights and feedback to project planning with Area PM o Other regular reporting such as regional progress, challenges and success to BA leads

Role-Specific Duties:

Assistant Vice President (AVP):

o Oversee project execution and coordinate between teams.

o Develop detailed analyses and maintain organized documentation.

o Planning and promotion of user tasks from BA’s perspective

Required Skills/Experiences/Personalities:

- Excellent business communication skills with technical proficiency and exposure in Banking.
- Working experiences as bank staff in Middle and Back-Office domain in CASA area.
- Experience of handling the full CASA operation process, including account opening and maintenance, transaction processing (deposits, withdrawals, etc.), interest calculation, etc.(For VP / AVP: Mandatory, For SO: Advantageous)
- Experience in OD management, Time Deposit, Foreign Exchange, Creation of Swift Messages and reconciliation

(For VP / AVP:



Minimum of 3 years’ experience, For SO: Minimum of 1-year experience)
- Possess strong Hands-on experience in Business Analysis activities like creating both BRD and FRD (Including Operation Workflow creation (Swim Lane diagram).
- Experience of handling the full CASA operation process, including account opening documentation, data management, compliance checks, account maintenance, etc.(Mandatory for VP/AVP).
- Experience of working with people from different geographies (actual international experience is not mandatory but working/ interacting with people from different geographies is needed
- Package system implementation experience (FLEXCUBE)
- Agile/ Scrum experience is preferred.
- Experience in collecting business requirements and standardization of workflow across different entities
- Strong analytical, problem- solving and decision-making skills
- Sound knowledge in Business Process Management (BPM)
- A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation
- Experience in project implementation from user side (big project is preferred)
- Excellent interpersonal, communication and negotiation skills
- Mindset to not fear challenge / undertake risk
- Willingness to undertake travel within the APAC region to interact in person with Mizuho teams to gather the necessary requirements
- A master’s degree preferably majoring in Science or IT.

Address:

Mizuho Global Services India Pvt. Ltd.

16th Floor, Tower B,

Brigade World Trade Centre,

No.142, Rajiv Gandhi Salai,

Chennai - 600 096, India.

📌 Business Analyst - CASA (Chennai)
🏢 Mizuho
📍 Chennai