As an Account Management/ Project Management/Client Servicing Executive in an advertising agency, you will act as the liaison between the agency and its clients. Your primary role is to manage day-to-day client relationships, coordinate with internal teams to execute projects, and ensure the timely delivery of high-quality marketing and advertising campaigns. You will support the account team in handling various aspects of client servicing, from strategy development to execution and reporting.
Key Responsibilities:
Client Relationship Management
- Serve as the main contact for clients, addressing their needs and concerns.
- Maintain strong, long-lasting client relationships.
Project Coordination
- Collaborate with internal teams to manage campaign execution.
- Prepare creative briefs, timelines, and ensure clear communication.
Campaign Management
- Assist in developing and implementing advertising strategies.
- Support in preparing proposals, pitches, and media plans with the support and coordination from the team
Quality Control
- Ensure campaign materials meet client requirements and agency standards.
Budget Management
- Assist in managing client budgets and tracking billing and invoicing.
Reporting and Analysis
- Help prepare campaign performance reports and insights.
Problem Solving
- Identify potential issues and suggest solutions to meet project goals.
Key Competencies
- A strong understanding of client needs and how to fulfill them through tailored solutions
- The ability to manage campaigns from start to finish, ensuring timelines and budgets are adhered
- Ability to work in a fast-paced setting, handling a variety of projects at once.
- The ability to propose innovative solutions to client challenges and contribute to the ideation process.