Job Purpose To manage and grow the branch's sales business by achieving revenue targets, developing new customers, strengthening existing customer relationships, managing the sales team, and ensuring smooth coordination between sales, CRM, operations, accounts, and dispatch.

Key Responsibilities1. Branch Sales & Target Achievement

- Achieve monthly, quarterly, and annual branch sales targets.
- Prepare and execute branch sales plans to achieve revenue and profitability goals.
- Monitor daily sales, enquiries, quotations, orders, and collections.
- Identify gaps in sales performance and take corrective action.
- Develop plans for increasing business from the assigned market/territory.

1. Team Management

- Lead and manage Branch Sales Executives, BDEs, Field Sales Executives, and other sales staff.
- Allocate customers, territories, leads, and targets to team members.
- Conduct daily/weekly sales reviews.
- Monitor individual team performance against targets and KPIs.
- Guide and motivate team members to improve productivity.
- Support recruitment, onboarding, training, and development of sales employees.
- Identify high performers and provide growth opportunities.

1. Recent Business Development

- Identify and develop new customers in the assigned market.
- Generate new business opportunities through field visits, references, enquiries, and market mapping.
- Ensure regular customer visits by the sales team.
- Monitor lead generation, lead verification, appointments, and conversion.
- Develop new market segments and customer categories.
- Track competitor activities, pricing, products, and market trends.

1. Existing Customer Development

- Ensure regular follow-up with existing customers.
- Increase repeat orders, reactivation, cross-selling, and up-selling.
- Identify high-value and high-potential customers.
- Work closely with CRM to improve customer retention.




- Personally handle important/key customer relationships.

1. Sales Process Management

- Ensure proper follow-up of enquiries and quotations.
- Monitor quotation-to-order conversion.
- Ensure timely order processing and coordination.
- Review pending orders and customer commitments.
- Ensure accurate sales reporting and CRM updates.
- Maintain discipline in the sales process and documentation.

1. Customer Relationship & Complaint Handling

- Handle important customer issues and escalated complaints.
- Coordinate with CRM, operations, product, and dispatch teams for resolution.
- Ensure timely response to customer concerns.
- Conduct customer feedback and relationship-building activities.
- Maintain strong relationships with key customers and business partners.

1. Branch Operations Coordination

- Coordinate with Accounts regarding payments, outstanding amounts, and credit issues.
- Coordinate with Dispatch for timely delivery of customer orders.
- Coordinate with Purchase/Operations for product availability.
- Escalate product, pricing, delivery, or service issues to the concerned department.
- Ensure smooth functioning of all sales activities at branch level.

1. Market Development

- Map the assigned market and identify business opportunities.
- Identify new industries, dealers, printers, advertising agencies, and other potential customer segments.
- Monitor competitor pricing and activities.
- Provide market intelligence to the Sales Head.
- Develop strategies to increase the branch's market presence.

1. Reporting & Reviews

- Submit daily, weekly, and monthly sales reports.
- Track team-wise and individual sales performance.
- Prepare sales forecasts and pipeline reports.
- Review lost orders and reasons for non-conversion.
- Present branch performance and action plans to management.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Branch Sales Executive (Ranchi)
🏢 Maruti flex
📍 Ranchi