- To manage day to day activities of the branch and overall branch supervision.·
- Leading, motivating and guiding the gold loan team towards corporate goals.·
- Responsible for sales operations, administration and accounts of the branch
- To identify potential centers for opening/ shifting of branches.· To identify staff as required.
- Smooth liasioning with landlords, government/ semi-government and statutory authorities for better operational efficiency.· Ensuring branch operations as per company policies and guidelines.
- Review of gold loan operations of the branch and reporting to RO.· Responsible for gold loan profitability, ensuring high quality service and customer relationship management.
- Ensuring gold loan collections/recoveries.Guide the team of marketing executives to source the business.· Business development and cross sales to achieve business targets.
- Review of security systems, vault, safe and joint custody arrangements of branches.· Profiling customers and provide financial products to meet customer needs.
- Ensure compliance with banking/local/statutory rules and regulations.
- Ensuring office upkeep and maintenance as per corporate guidelines