- Receive customers and understand their vehicle damage and repair requirements.
- Inspect vehicles and identify body damage and repair requirements.
- Prepare accurate repair estimates and job cards.
- Explain repair procedures, estimated costs, and delivery timelines to customers.
- Coordinate with insurance companies, surveyors, and customers for insurance-related repairs.
- Coordinate with technicians, painters, and other bodyshop staff.
- Monitor repair progress and ensure work is completed according to quality standards.
- Keep customers updated about repair status and additional work requirements.
- Conduct quality checks before vehicle delivery.
- Ensure timely delivery of repaired vehicles.
- Handle customer concerns and resolve complaints professionally.
- Maintain proper documentation and update job status in the system.
- Follow up with customers after delivery to ensure satisfaction.
Requirements:
- Previous experience in an automobile bodyshop/service setting preferred.
- Knowledge of vehicle body repair and painting processes.
- Basic understanding of insurance claim procedures is an advantage.
- Good communication and customer-handling skills.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits
- Health insurance
- Internet reimbursement
- Provident Fund