Blue Yonder WMS hands on experience and able to triage and find out root cause of raised incident and resolve within defined SLA
2
Must be able to make enhancement, identify and perform bug fixes in production environment
3
Must be good in technical skills with knowledge of Blue Yonder base functionalities
4
Must be good in written and verbal communication
5
Flexible to work in shifts
6
Type
Details of The Role (For Candidate Briefing)
Reporting To Which Role
Support Lead
Size of the Team, if any Reporting to this Role
NA
On-site Opportunity
No
Unique Selling Proposition (USP) of The Role
Niche skill in Blue Yonder WMS
Details of The Project (A short Briefing on the Project may be attached with this document for candidate- briefing). It may be shared with external stakeholders like job-agencies etc.
Michaels is a major art and craft retailer of the USA, TCS has long term application support contract with Michaels. Blue Yonder is one of the key application Michaels is using to manage stores and e-com order shipment. The support engineer in this role will be responsible of managing this application and ensuring high availability of the application