:

- Change agent delivering Transformation / Process Improvement collaborating with Customer and Internal stakeholders to improve Business Metrics and outcomes.

- Deliver Business value to Customers by alignment to Customer goals and establish robust customer connection through Customer governance.

- Quality Assurance and Quality Improvement support to multiple accounts

- Engage with accounts to ensure Zero Defect delivery

- Lead Transformation /CI program for the Customer

- Support Service Delivery Automation/Robotics for the Customer

- Provide Transition support to Customer/Domain thru’ set of transition deliverables

- Ensure Critical red projects resolution and support for the Customer

- Lead critical enterprise/client facing projects





- Create a culture of continuous improvement in business units

- Good in contract reading and interpretation.

Skill Set:

- 7 plus years of quality and process improvement experience

- Black Belt Certified in Lean Six Sigma

- Should have led / mentored 2-3 LSS projects

- Good knowledge of various process improvement tools and techniques

Soft Skills:

- Strong motivator and ability to influence change and drive best practices

- Excellent communication and presentation skills

- Capability to work under time pressure in a dynamic business environment & ability to collaborate with multiple stakeholders

📌 Black Belt Lead (Pune)
🏢 Tata Consultancy Services
📍 Pune