Billing Staff – Hairdo Pvt. Ltd.

Position: Billing Staff

Department: Front Office / Billing

Company: Hairdo Pvt. Ltd.

Location: Kochi, Kerala

Employment Type: Full-Time

Experience: 1–2 years preferred

Reporting To: Branch Manager / Operations Manager

About the Role

Hairdo Pvt. Ltd. is looking for a responsible and customer-focused Billing Staff to manage billing, payments, daily sales entries, and front-office financial transactions at our salon.

The ideal candidate should have good numerical skills, basic computer knowledge, attention to detail, and the ability to interact professionally with customers.

Key Responsibilities

- Handle daily billing and payment collection at the salon.
- Generate accurate bills for hair, beauty, nail, and other salon services.
- Process cash, UPI, card, and other payment methods.
- Verify service details, discounts, offers, packages, and applicable charges before billing.
- Maintain accurate daily sales and billing records.
- Handle customer invoices, receipts, refunds, and adjustments as per company policy.
- Coordinate with salon staff to confirm completed services before generating bills.
- Maintain proper records of cash collections and digital payments.
- Perform daily cash reconciliation and report any discrepancies immediately.
- Prepare daily billing and collection reports for management.
- Maintain customer details and billing information in the salon's billing/CRM software.
- Assist customers with billing-related queries professionally.
- Ensure all promotional offers and membership/loyalty benefits are applied correctly.
- Coordinate with the Branch Manager and accounts team regarding billing and financial records.
- Maintain confidentiality of customer and company financial information.
- Follow company billing procedures,



cash-handling policies, and internal controls.

Required Skills
- Basic accounting and numerical skills.
- Good knowledge of billing software / POS systems.
- Basic knowledge of MS Excel and computer operations.
- Good communication and customer-handling skills.
- Strong attention to detail.
- Ability to handle cash and digital transactions accurately.
- Good organizational and time-management skills.
- Ability to work in a rapid-paced salon environment.
- Professional appearance and courteous behaviour.

Preferred Qualifications
- Plus Two / Degree / Diploma in Commerce, Accounting, or a related field.
- Previous experience in salon, spa, beauty, retail, hospitality, or front-office billing will be an advantage.
- Experience with POS, CRM, or salon management software is preferred.

Personal Attributes
- Honest and trustworthy.
- Responsible and punctual.
- Customer-friendly attitude.
- Detail-oriented.
- Good teamwork and coordination.
- Able to remain calm and professional during busy hours.
- Willingness to learn company processes and software.

Working Conditions
- Full-time position.
- Shift-based work according to salon operating hours.
- Must be comfortable working on weekends and during peak business hours.
- Salary will be based on experience and skill level.

Key Performance Areas (KPIs)
- Billing accuracy.
- Daily cash and payment reconciliation.
- Timely billing and payment processing.
- Accuracy of sales and collection reports.
- Proper handling of discounts and offers.
- Customer service and billing-related issue resolution.
- Compliance with company billing procedures.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Billing Executive (Kochi)
🏢 HAIRDO
📍 Kochi