Role & responsibilities

- Coordinate and support daily operations across dental clinics to ensure seamless functioning.

- Liaise with corporate clients and insurance partners for operational coordination and follow-ups.

- Coordinate with vendors for service delivery, issue resolution, and operational requirements.

- Support procurement activities, including inventory follow-ups and material availability.

- Monitor and track Indents, Purchase Orders (POs), dispatches, and Goods Receipt Notes (GRNs).

- Monitor Google Reviews and support online reputation management through timely follow-ups.

- Track patient feedback, coordinate closures, and ensure service recovery actions are completed.

- Prepare and maintain MIS reports, operational dashboards, and performance trackers.

- Follow up on compliance requirements, clinic credentialing, and licensing documentation.

- Assist in system implementation, process rollouts, and operational initiatives across clinics.

- Coordinate training schedules and support implementation of operational training programs.

- Support clinic launches, relocations, and other operational setup activities.





- Track action items from review meetings and ensure timely completion by concerned teams.

- Prepare Meeting Minutes (MOMs), maintain trackers, and monitor closure of action points.

- Resolve day-to-day operational issues through coordination with relevant stakeholders.

- Coordinate with cross-functional teams, including HR, Finance, Procurement, IT, Marketing, and Clinical teams, for operational support.

- Support operational audits and monitor Corrective and Preventive Actions (CAPA) until closure.

- Ensure timely execution of assigned operational tasks and continuous follow-up for completion.

- Assist in strategic operational initiatives and special projects as assigned by the reporting manager.

Preferred candidate profile

- Positive communication and coordination skills.

- Strong follow-up and stakeholder management abilities.

- Proficiency in Microsoft Excel, Google Sheets, and operational reporting.

- Basic knowledge of procurement and inventory processes.

- Ability to manage multiple tasks and meet timelines.

- Problem-solving mindset with attention to detail.

📌 Bds Doctor - Non Clinical (Hyderabad)
🏢 Apollo Health and Lifestyle (AHLL)
📍 Hyderabad