We are seeking a Site Reliability Engineer (SRE) with 7+ years of experience to support and enhance the reliability, availability, and performance of critical banking systems at Truist. The role requires strong hands‑on expertise in cloud‑native platforms, observability, automation, and incident management, with a focus on reliability engineering and operational excellence
- Python
- Kafka
- RabbitMQ
- Exposure to Java and Node.js
Production Support & Incident Management
- Strong experience handling major incidents
- Production support in high‑availability, mission‑critical environments
- Root cause analysis and reliability improvement
- Engineer and enhance observability across systems and platforms
- Define, implement, and track SLIs and SLOs
- Design and build automation for recovery and self‑healing
- Apply cloud‑native resiliency and failure‑isolation patterns
- Lead major incident response with an engineering‑driven approach
- Drive system‑level root cause fixes
- Reduce long‑term incident volume through reliability engineering initiatives
Desired Skills
- Analyze, optimize, and enable CI/CD pipelines to improve reliability outcomes
Supplementary Skills (Valuable to Have)
Advanced use of AIOps for predictive reliability insights