Aye Finance is hiring for the position of Relationship Manager – Upsell to manage credit extensions for our high-performing existing borrower portfolio. In this role, 100% warm requirement leads will be provided by the company. Your primary responsibility is to connect with these pre-qualified customers, evaluate their additional funding requirements, and successfully pitch top-up loans, Loan Against Property (LAP), or mortgage extensions.
We require professionals coming from the Affordable Housing / Affordable LAP segment who are skilled at value-selling and justification of high rates of interest (ROI) to micro-entrepreneurs and self-employed profiles.
Key Responsibilities
- Lead Conversion & Top-Ups:
Promptly act upon warm requirement leads provided by the organization to pitch and close top-up loans or asset-backed upgrades.
- Affordable Property Valuation & LAP Processing: Evaluate properties in the affordable segment (semi-urban, unapproved, or self-constructed properties) for Loan Against Property (LAP) or mortgage top-ups.
- High ROI Value-Selling: Skillfully handle customer objections regarding high rates of interest by emphasizing speed of disbursement, doorstep service, and adaptable documentation.
- On-Field Relationship Management: Conduct field visits to the customer’s business or residential premises to assess incremental cash flows and gather property documents.
- End-to-End File Login: Take ownership of the digital file login process, from capturing KYC and property photos on the company application to coordinate with the credit team for smooth approvals.
- Portfolio Retention: Maintain high customer engagement to ensure that top-performing clients do not migrate to competitors offering lower ticket sizes or slower turnaround times.