Role: Associate Logistics Excellence

Location: Ahmedabad, Gujarat

Areas

Key Accountabilities/ Responsibilities

1. Performance Analytics & Management Decision Support:

- Own Logistics & Customer Service performance dashboard covering service, cost, inventory, warehousing, freight, CFA and manpower KPIs.
- Prepare daily, weekly and monthly performance reviews with trends, exceptions, root causes, actions and recommendations.
- Convert data into concise management insights and decision-ready presentations for leadership and business reviews.
- Consolidate inputs across BLMs, Customer Service, & cross functional teams into a single, accurate performance view.
- Establish standard reporting templates and automate recurring reporting to reduce manual data preparation and rework.
- Proactively identify emerging risks, performance gaps and opportunities requiring management intervention.

2.Cost Productivity & Financial Excellence:

- Own monthly logistics cost analytics, cost bridge, cost-to-serve analytics and budget-versus-actual performance.
- Build and maintain a cost productivity pipeline covering savings opportunities, owners, timelines, baselines, targets and realised benefits.
- Identify cost drivers and quantify savings opportunities across freight, warehousing, CFA, manpower, storage and other logistics spends.
- Support cost forecasting and cost reviews with robust analysis and business cases.
- Timely and accurate submission of the Annual Logistics Budget.
- Track savings realisation and ensure benefits are sustained and reflected in financial performance.
- Monthly Logistics Cost provision submission to finance with 100% accuracy.
- Ensure timely processing of CFA payment bills and NDCs, reducing financial discrepancies.

3.Logistics Excellence & Continuous Improvement:

- Identify and lead cross-functional initiatives to improve service, productivity, cost and process efficiency.
- Conduct structured root-cause analysis for recurring operational issues and drive sustainable corrective actions.
- Standardise processes, KPIs, operating practices and governance mechanisms across the logistics network.
- Benchmark performance across locations and identify best practices for replication.
- Track improvement projects from problem definition through implementation, benefit validation and closure.

4.Network, Capacity planning:

- Analyse CFA and warehouse capacity, space utilisation, throughput.
- Support warehouse shifts, new warehouse requirements, cold-chain capacity decisions and network optimisation through scenario analysis.
- Evaluate network and distribution changes across cost, service,



capacity and inventory implications.
- Develop fact-based business cases for network, capacity and logistics operating-model decisions.

5.Digital, Data & Automation:

- Identify repetitive/manual activities suitable for automation, digitization or simplification.
- Develop and enhance dashboards and automated reporting using available digital and analytics tools.
- Partner with IT and business teams to improve SAP, reporting and logistics systems/processes.
- Drive adoption of standard digital tools and data-based performance management across Logistics.
- Explore advanced analytics, automation and emerging digital solutions that can improve visibility, productivity and decision quality.

6.Governance & Action Management:

- Establish a structured performance governance cadence across Logistics & Customer Service.
- Maintain a central action tracker with owners, timelines, status, risks and expected advantages.
- Drive closure of actions arising from business reviews, audits, cost reviews and improvement projects.
- Provide exception-based escalation to the Head - Logistics & Customer Service where intervention is required.

7. Process, Inventory & Compliance Excellence:

- Coordinate inventory audit calendars and monitor inventory accuracy, stock hygiene, ageing and expiry across CFAs.
- Track audit observations and drive timely closure with relevant stakeholders.
- Identify recurring process/control gaps and drive systemic corrective actions.
- Support compliance with defined logistics processes, controls and governance standards.

8.Stakeholder Management & Capability Building:

- Work closely with Sales, Planning, Finance, IT, Procurement, BLMs, CFAs and logistics partners to deliver cross-functional outcomes.
- Facilitate structured problem-solving and performance reviews with internal and external stakeholders.
- Build a culture of accountability, data-driven decision-making and continuous improvement within the function.
- Develop and share standard tools, templates and analytical capabilities across the Logistics team.

Key Deliverables

- Single, accurate Logistics performance dashboard and management review pack.




- Timely and insightful daily/weekly/monthly performance reporting with clear actions and recommendations.
- Monthly cost bridge and cost-to-sales analytics with proactive identification of cost risks.
- Documented cost productivity pipeline with savings targets, ownership and benefit realization.
- Successful delivery of cross-functional logistics improvement and transformation projects.
- Automation and simplification of recurring reports and analytical processes.
- Improved service, productivity, cost, capacity utilisation and process compliance across the logistics network.
- High-quality decision support for network, warehouse, capacity and operating-model decisions.
- Timely closure of governance, audit and improvement actions.

Key Interactions

Internal Nature

- Head - Logistics & CS
- Decision support, performance reviews, cost/productivity agenda, transformation priorities
- BLMs / CFA Teams
- Performance governance, analytics, stock hygiene, productivity and improvement actions
- Sales / Planning / CS
- Service performance, demand/capacity issues, business priorities and cross-functional initiatives
- Finance
- Budget, provisions, cost analytics, savings validation and financial governance
- IT / Digital
- Automation, dashboards, SAP/process improvements and digital solutions

External Nature

- Vendors / 3PLs
- Commercial productivity, partner performance and improvement initiatives
- Auditors
- Controls, compliance and closure of observations

Key Dimensions

Team

- Direct Reports: NA

Role Requirements

Educational Qualifications

- PG Degree in General / Operations Management

Experience (Type & Nature)

- 6 - 10 years of experience in Supply Chain, Logistics, Operations Excellence, Business Analytics or Transformation, preferably in FMCG / Food / Consumer businesses.

Skills & Technical Competencies

- Strong analytical capability with advanced Excel; Power BI / dashboarding experience preferred.
- Strong understanding of logistics cost drivers, service KPIs, warehousing, transportation and distribution operations.
- Ability to build business cases, interpret financial data and quantify cost/productivity opportunities.
- Strong project management and cross-functional stakeholder management capability.
- Excellent communication and presentation skills, with ability to simplify complex analysis into clear management messages.
- Experience with SAP and exposure to logistics digitalisation/automation is preferred.
- Structured problem-solving orientation with solid ownership and execution discipline.

Behavioural Competencies

- Zydus Neev Behavioural Competency Framework

📌 Associate Logistics Excellence (Ahmedabad)
🏢 Zydus Wellness
📍 Ahmedabad