Function: Technology / Solutions & Engineering

Reports to: Chief Technology Officer

Designation: Assistant Vice President

Location: Base location - Bengaluru- with travel to client sites and project locations.

Experience: 12–18 years in AV systems integration and ICT infrastructure, including 4+ years leading design & delivery teams

- ROLE PURPOSE

The Assistant Vice President - Technology owns the technical authority for the organisation's AV and ICT portfolio: solution design, engineering standards, technology partnerships, and delivery quality across projects. The role bridges pre-sales and execution-shaping winnable, buildable solutions at bid stage, then ensuring the design survives contact with site conditions, budget, and the client's IT environment.

- KEY RESPONSIBILITIES

Solution Design & Pre-Sales

- Own technical solutioning for enterprise AV and ICT bids: conference and meeting rooms, boardrooms, auditoria, control rooms, command centres, digital signage, and unified communications.
- Review and approve system architecture, schematics, signal flow diagrams, rack elevations, BOQs, and cost estimates before submission.
- Interpret client RFPs, consultant specifications, and tender documents; identify technical risk, scope gaps, and value-engineering opportunities.
- Present designs to clients, consultants, and architects; defend technical choices in technical evaluation meetings.

Technology Strategy & Standards

- Define the organisation's technology stack and preferred OEM matrix across AV, ELV, and network domains.
- Establish and maintain engineering standards: design templates, drawing conventions, programming and commissioning standards, testing and handover protocols.
- Evaluate emerging technology — AV-over-IP, cloud-managed UC platforms, IoT and workplace analytics, AI-assisted meeting systems — and set the adoption roadmap.

Delivery Oversight

- Provide technical governance across the project portfolio; resolve escalated site issues,



integration failures, and design conflicts.
- Own quality of commissioning, testing, and as-built documentation; ensure handover meets contractual and performance criteria.
- Drive on-time, on-margin delivery in partnership with project management and operations.

Networking & ICT Integration

- Ensure AV systems integrate cleanly with enterprise IT: VLAN design, QoS, multicast, PoE budgeting, bandwidth planning, and security hardening.
- Own the ICT scope where in play — structured cabling, data centre, passive infrastructure, wireless, and ELV systems (CCTV, access control, PA/VA, BMS interfaces).
- Interface with client IT and security teams on network readiness, cybersecurity requirements, and compliance sign-offs.

People & Capability

- Lead and grow the design, programming, and commissioning engineering teams; own hiring, competency mapping, and certification planning.
- Run internal technical training and mentoring; build bench strength in Crestron, Q-SYS, Dante, and networking disciplines.

Partnerships & Commercials

- Manage OEM and distributor relationships — certification levels, pricing tiers, demo support, escalation paths, and roadmap access.
- Support margin improvement through design standardisation, alternate-brand strategies, and reduction of rework and site returns.

- REQUIRED QUALIFICATIONS

• Bachelor's degree in Electronics, Electrical, Communications, or Computer Engineering.
- 12–18 years in AV systems integration / ICT infrastructure, with a portfolio of large enterprise, hospitality, education, or government projects.




- Deep hands-on knowledge of: Crestron, Extron, Q-SYS / Biamp, Shure / Sennheiser, Barco, Christie, LG / Samsung display and LED technologies.
- Strong command of Dante, AES67, AV-over-IP , HDBaseT, and video wall / LED processing.
- Unified communications platforms — Microsoft Teams Rooms, Google Meet, Zoom Rooms, Cisco Webex - including native room certification requirements.
- Networking competence at CCNA level or equivalent: switching, VLANs, routing basics, multicast, QoS.
- Proficiency with AutoCAD / Revit, D-Tools or equivalent estimation tools, and Visio.
- Proven pre-sales and client-facing experience with consultants, PMCs, and enterprise IT stakeholders.

- PREFERRED

• AVIXA CTS-D and/or CTS-I certification; RCDD, CCNP, OEM master-level certifications (Crestron, Extron, Kramer, Lightware, Q-SYS, Biamp, Dante Level 3 etc.)
- Experience with control-system programming or oversight of programming teams.
- Exposure to command-and-control, broadcast, or mission-critical control room environments.
- Familiarity with ELV and building systems integration, and with relevant local standards and codes.

- SUCCESS MEASURES (FIRST 12 MONTHS)

• Improved bid win rate and estimation accuracy through standardised design and BOQ templates.
- Reduction in project rework, site escalations, and post-handover snag volume.
- Design margin protected or improved via OEM strategy and value engineering.
- Certified, appropriately staffed engineering team with a documented competency and training plan.
- Zero major handover disputes attributable to design or commissioning quality.

- COMPETENCIES

Technical authority without micromanagement · Commercial judgement in design decisions · Credibility with clients and consultants · Calm escalation handling on live sites · Coaching engineers · Transparent documentation and communication with non-technical stakeholders

📌 Assistant Vice President Technology (Bengaluru)
🏢 Silver Track Systems u0026 Services Pvt.Ltd.
📍 Bengaluru