GA Digital Web Word Pvt Ltd is hiring an Assistant Manager for deployment at a UIDAI Regional Office. You will support the implementation of the Aadhaar enrolment and authentication ecosystem on the ground – troubleshooting failed jobs within SLAs, training users, supporting ecosystem partners, and coordinating with government departments and operations teams for post go-live field support.
Key Responsibilities
- Implementation of the Aadhaar enrolment process at the field level
- Troubleshoot all failed jobs within agreed SLAs
- Provide technical support to users on both enrolment and authentication processes
- Understand and apply the Aadhaar Act and Regulations in day-to-day matters
- Deliver training to different user groups on enrolment and authentication
- Handle procurement of hardware and software
- Support UIDAI ecosystem partners in adoption and roll-out of Aadhaar Authentication Services
- Extend on-site support for project implementation at the ground level
- Provide post go-live field support and issue resolution by liaising with government departments, application support and operations teams
- Other tasks assigned by the UIDAI Regional Office from time to time
Eligibility
- Education: BE / B.Tech / MCA / BCA / BBA / B.Sc (Computers) with Diploma in DOEACC / Systems Development / GNIIT or equivalent
- Experience: Minimum 2 years in managing IT software / hardware platform support, software applications, web development and user support
- Implementation support experience in Government (e-Governance) and Financial Services programmes is an advantage
- Working knowledge of Java, web services and RDBMS is an advantage
- Solid issue-resolution and reporting skills
- Age: Below 50 years
Working Conditions
- Willingness to travel in rural areas
- 60–70% travel
📌 Assistant Manager (Mumbai)
🏢 Unique Identification Authority of India (UIDAI)
📍 Mumbai
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