- Drive in-process quality discipline across all manufacturing operations.
- Implement systems for early detection and prevention of defects (Poka-Yoke, SPC, FMEA)
- Reduce rejections, reworks, customer complaints, and returns through structured root cause analysis (RCA)
- Strengthen quality checkpoints, digital controls, SOP adherence, and manufacturing audits.
1. Supplier Quality Management & Incoming Quality
• Develop robust Supplier Quality Assurance (SQA) systems.
- Lead supplier audits, qualifications, and continuous improvement programs.
- Ensure 100% compliance of incoming materials through IQC and vendor performance metrics.
1. Process Excellence & Continuous Improvement
• Lead customer quality initiatives by collaborating with CX, retail, and after-sales teams.
- Analyze customer complaints, returns, and NPS feedback to identify systemic improvement areas.
- Build a robust feedback loop from field to factory to drive proactive improvements.
1. Quality System, Audits & Certifications
• Strengthen QMS and drive compliance with ISO, GMP, regulatory,
and international quality standards.
- Establish documentation, traceability, and data-driven quality management practices.
- Ensure 100% audit readiness throughout the year.
CORE COMPETENCIES
Execution ownership & accountability › Communication across all levels
› Agility & comfort with ambiguity › People development & retention
› Data-driven decision making › Customer-first approach
› Quality Management System › Bias for action & continuous improvement
WHY LENSKART MANUFACTURING
- Be part of a mission-driven brand redefining an entire industry at scale.
- Lead one of the most technologically forward manufacturing environments in the consumer space.
- Work in a culture that rewards ownership, bold ideas, and first-principles thinking.