- Review and analyze rejection-related issues in coordination with the internal Production and RR teams.
- Verify the department responsible for each rejection issue and update the corresponding root cause analysis accordingly.
- Follow up with the relevant internal departments on root cause analysis to prevent recurrence of similar errors.
- Monitor all production-related JIRA tasks and coordinate with the IT team to expedite required actions.
- Conduct audits of all Marketplace production activities in accordance with quality requirements and packing method guidelines provided by the Marketplace team.
- Verify all Marketplace production schedules are in line with standard processes for packing, inspection, labeling, and dispatch planning.
- Discuss and update MRM details for the QA team.
- Update website product information and implement necessary corrections.
- Prepare process improvement plans and recommend product design modifications, as required.
Skills What we require (Desired Skills and abilities)
- Strong technical writing skills, the ability to communicate effectively with management, technical teams and all organizations in the business, and strong problem-solving skills
- Knowledge of Power BI and similar tools will be an advantage to justify this post.
- Highly motivated, quick thinking, and able to convey ideas and present unconventional solutions to unique problems
- Ability to work independently with a strong work ethic, be creative, detail oriented, possess initiative, be positive, and be people-oriented
- Knowledge of root cause analysis, and corrective and preventive action processes
- Consultative approach to problem solving to provide solutions and make independent judgements for process improvement
- Demonstrated competence in working with diverse personnel to resolve issues with short deadlines
Experience
- 1-2 years in any good organization in the quality assurance department.
- Have good knowledge of the rejection monitoring system.
- Knowledge of SolidWorks, Photoshop, and AI.
- Knowledge of B2B and B2C business models.
Educational Certifications
- - Graduation in textile or mechanical, certification in management, or an MBA for production or quality will be added skills.
- Certified for Six Sigma.
Keywords For Search
- - Quality Assurance Manager, Rejection Monitoring and Control Manager.