Job Summary

The role is based at Mumbai and reporting to the Lead Warehouse Logistics. The Reverse Supply Chain role will a pivotal figure in managing the lifecycle of our precious assets as they move backward through our supply chain. This role is critical for ensuring the efficient, secure, and profitable processing of returned jewelry and precious metals. You will be responsible for managing the entire reverse logistics process, from initial receipt to final disposition, ensuring every step is meticulously executed.

This position requires a handson leader who can manage intricate processes, coordinate with multiple stakeholders, and maintain exacting records in a highvalue environment. Your success will be directly measured by the accuracy of inventory, the efficiency of the quality control and refining processes, and your ability to contribute to the companys sustainability and profitability goals.

Essential Duties and Responsibilities

- Reverse Logistics Operations:
- Manage the receipt and documentation of all reverse logistics parcels, including items from stores and photoshoots.
- Manage the inward processing of all returned products, ensuring accuracy and efficiency in a highvolume Distribution Center (DC) environment.
- Handle the specialized inward process for old gold items received from stores, preparing them for the crucial Quality Control (QC) purity check.
- Managing exceptions with requisite approvals from senior management.

- Quality Control and Refining Process Management:

- Coordinate the handover of old gold to the QC team for thorough purity and quality assessment.




- Manage the outward process of QCverified gold to authorized refinery centers, ensuring strict adherence to background check (BG) limits and security protocols.
- Oversee the Goods Receipt Note (GRN) and purity verification of bullion received from refineries, and ensure a secure handover to the Bullion issue team.

- Vendor Coordination and Reporting:

- Act as the primary liaison with refinery vendors to establish and manage melting schedules and plans to adhere with defined TATs.
- Develop and distribute a daily Management Information System (MIS) report detailing GRN status, melting plans, and the status of items in the QC process.
- Maintain meticulous and organized records of all reverse supply chain activities for reconciliation, auditing and reporting purposes.

Critical Competencies for Success

- Process Acumen: A deep understanding of reverse supply chain processes, particularly in a highvalue goods environment. The ability to identify and implement process improvements to enhance efficiency and security is crucial.
- Analytical Skills: Proficient in data analysis to track key performance indicators (KPIs) such as return rates, processing cycle times, and recovery rates.



Must be able to translate data into actionable insights for process optimization.
- Attention to Detail: Exceptional attention to detail is required for managing inventory, ensuring accurate documentation, and overseeing quality control processes where precision is paramount.
- Stakeholder Management: Robust interpersonal and communication skills to effectively coordinate with internal teams (stores, QC, bullion team) and external vendors (refineries).
- Security Mindset: A heightened sense of security and risk awareness when dealing with highvalue precious metals and jewelry.

Person Profile

- Essential Qualifications:
- Bachelor s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 35 years of experience in a reverse logistics or supply chain role, preferably within the jewelry, precious metals, or luxury goods industry.
- Proven experience in inventory management and process documentation.

- Preferred Qualifications:

- Experience working with Enterprise Resource Planning (ERP) systems and inventory management software.
- Knowledge of quality control processes and standards in the jewelry industry.
- Familiarity with the processes of precious metal refining and bullion handling.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant Manager Reverse Supply (Mumbai)
🏢 Aditya Birla Insulators
📍 Mumbai