As an Assistant Manager - Learning & Development, you will play a key role in shaping the service culture, building operational excellence, and ensuring all team members are fully equipped for launch. This position offers the rare opportunity to help create a brand-new hotel culture from the ground up.
Key Responsibilities
- Assist in designing and implementing the full pre-opening training calendar for all departments.
- Coordinate onboarding and orientation sessions aligned with Sarovar Group’s brand values.
- Collaborate with HODs to identify specific training needs and facilitate skills development workshops.
- Monitor and evaluate training effectiveness through assessments, feedback, and performance tracking.
- Support implementation of Learning & Development tools and track compliance with statutory requirements.
- Help create a culture of continuous learning, empowerment, and guest-centric service.
Qualifications & Experience
- Bachelor’s degree in Hospitality, Human Resources, or related field.
- 3–5 years of experience in hotel training or operations, preferably with prior pre-opening exposure.
- Solid understanding of SOP creation, departmental training matrices, and brand standard modules.
- Excellent interpersonal, communication, and presentation skills.
- A Proactive professional with high energy, creativity, and a strong commitment to team success.