Role & responsibilities :

Key Responsibilities

- Make outbound calls to clients and prospects to schedule, confirm, or reschedule appointments.

- Maintain a clear and updated calendar for client relations executives.

- Follow up with clients via calls, messages, or emails to ensure appointments are honored.

- Accurately record call details, client preferences, and meeting schedules in our CRM system or designated tools.

- Coordinate internally to ensure the right team members are available for scheduled meetings.

- Provide polite, qualified, and prompt service at all times to maintain a high level of client satisfaction.

- Identify and escalate urgent scheduling conflicts or issues to the relevant team members.

Preferred candidate profile

- Strong communication skills in English and [add local language if relevant].

- Prior experience in telecalling, customer service, or administrative coordination preferred.

- Ability to multitask, stay organized, and manage time effectively.

- Comfortable with using phone systems, Google Calendar, and basic CRM or scheduling tools

📌 Assistant Manager - Jewelry Support (Mumbai)
🏢 AstaGuru
📍 Mumbai