- Floor Operations
- Ownership of the day-to-day administration, including reports generation of the stock tracker.
- Provide assistance to the FM in managing all administrative functions, and facility services and any other administrative functions as deemed by client.
- Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
- Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
- Maintain appropriate stock levels of all consumables to ensure smooth operations escalate in time to achieve availability of stocks.
- Maintain appropriate levels of Petty cash to support FM operations.
- Vendor invoices processing aligned with Client finance process.
- Statutory compliance check of all vendor invoices.
- Routinely Inspect all services to ensure performance measures are being maintained
- Set stretch targets for self to achieve maximum team performance
- Reporting
- Contribute to the Weekly FM Meeting Minutes
- Contribute to the Monthly Management Report to client and other reports as required
- Others
- Participate in Emergency Evacuation procedures including crisis management and business continuity.
- Manage all Health and Safety issues and actively participate in Health and Safety reviews
- Performance objectives
- Compliance with the Service Level Agreement established between Jones Lang LaSalle and IQVIA.
- Achievement of contracted Customer Satisfaction expectations
- Achievement of savings initiatives as agreed with IQVIA.
- Delivery of Agreed Initiatives as per IQVIA/Jones Lang LaSalle Initiatives Road Map
- Achievement of service delivery goals as agreed with manager
Key Skills
- Experience in Facilities Management is required.
- Solid Customer Service focus
- Excellent people skills and ability to interact with a wide range of client staff and demands
- Knowledge of Occupational Safety requirements
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Demonstrated experience with continuous improvement initiatives highly desirable
- Demonstrated experience with client reporting and preparation of reports required.
Employee specification
- Graduate in any discipline
- 5 - 6 years experience in facilities management
- Tertiary qualifications in hotel management / building management and/or business desirable
- Proven ability to function effectively as part of a team
- Proven ability to initiate and follow through with improvement initiatives
Location: On-site - Mumbai, MH
Scheduled Weekly Hours: 48
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Assistant Manager- Facilities (Mumbai)
🏢 Jones Lang LaSalle (JLL)
📍 Mumbai
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