Key Responsibilities:
1. Purchase Order Processing & Order Management
- Process Purchase Orders received from existing and recent E-commerce and Quick Commerce portals within defined timelines.
- Verify order details, quantities, pricing, and delivery schedules before processing.
- Maintain accurate PO records and operational trackers.
- Coordinate with internal teams for timely order execution and fulfilments.
- Ensure high processing accuracy and adherence to operational SLAs.
2. GRN & Tracker Management
- Update Goods Receipt Note (GRN) entries accurately in operational trackers.
- Maintain complete documentation and records for all inward transactions.
- Monitor discrepancies related to GRNs and coordinate for timely resolution.
- Ensure tracker accuracy and regular updates for management reporting.
3. Purchase Return Coordination
- Coordinate purchase return requests with vendors and logistics partners.
- Arrange return pickups and share required documentation within defined timelines.
- Track return status and ensure timely closure of return cases.
- Coordinate with Returns, Warehouse, and Logistics teams to avoid delays and financial losses.
4. Product Listing Management
- Create, update, and maintain product listings across E-commerce and Quick Commerce platforms.
- Ensure accuracy of product information, images, pricing, descriptions, and catalog details.
- Coordinate with Product, Marketing, and Design teams for new product listings and catalog updates.
- Monitor listing quality and ensure compliance with marketplace standards.
5. PO Appointment & Shipment Coordination
- Schedule Purchase Order appointments as per shipment plans.
- Coordinate with warehouse and logistics teams to ensure timely dispatches.
- Monitor appointment schedules and shipment status.
- Resolve operational issues to minimize shipment delays and missed appointment slots.
- Ensure smooth coordination with marketplace partners for on-time deliveries.
Required Skills & Competencies:
- Good understanding of E-commerce and Quick Commerce marketplace operations.
- Knowledge of Purchase Order processing, inventory management, and order fulfilments.
- Experience in product listing and catalog management.
- Proficiency in MS Excel (VLOOKUP, Pivot Tables, basic formulas) and Google Sheets.
- Strong attention to detail with high accuracy in documentation.
- Good coordination and communication skills.
- Ability to manage multiple tasks and work within defined timelines.
- Strong problem-solving and follow-up skills.
Preferred Experience:
- 1–3 years of experience in E-commerce Operations, Marketplace Operations, or Supply Chain Coordination.
- Experience working with Amazon, Flipkart, Blinkit, Zepto, Instamart, Shopify, or similar marketplaces will be preferred.
- Exposure to ERP systems such as SAP and marketplace seller portals will be an added advantage.
Key Deliverables:
- Ensure timely and accurate Purchase Order processing.
- Maintain accurate GRN, Debit Note, and operational records.
- Coordinate efficient purchase returns and shipment scheduling.
- Maintain error-free product listings across marketplaces.
- Support smooth and efficient day-to-day E-commerce operations while ensuring high service levels and operational compliance.
📌 Assistant Manager - E-commerce (Mumbai)
🏢 Kores
📍 Mumbai