Job Title: Assistant Branch Manager (Operations)

Organization: ALIMS School of Business

Location: Calicut, Kerala

Employment Type: Full-time

Job Summary

ALIMS School of Business is looking for a responsible and proactive Assistant Branch Manager to support the Branch Manager in managing day-to-day branch operations, student coordination, admissions, staff supervision, and business development activities. The candidate will assist in ensuring smooth branch functioning and achieving organizational goals.

Key Duties & Responsibilities

- Assist the Branch Manager in managing daily branch operations and activities.
- Support student admissions, enquiries, counselling, and follow-ups.
- Coordinate with students, parents, staff, faculty, and other stakeholders.
- Monitor daily attendance, schedules, academic activities, and student requirements.
- Support the admissions and marketing team in achieving branch targets.
- Handle enquiries through phone calls, WhatsApp, social media, and walk-ins.
- Assist in organizing seminars, workshops, orientation programs, and other branch events.
- Supervise and coordinate the work of branch staff and support team members.
- Monitor staff performance and ensure assigned tasks are completed on time.
- Maintain branch records, reports, documents, and other administrative files.
- Prepare daily/weekly reports and provide updates to the Branch Manager.
- Address student and staff concerns and escalate important issues to management.




- Coordinate with the head office and other ALIMS branches when required.
- Support local marketing, promotional activities, and lead-generation initiatives.
- Monitor branch facilities and ensure a skilled and welcoming environment.
- Assist with fee collection, payment follow-ups, and basic administrative activities.
- Ensure compliance with organizational policies, procedures, and standards.
- Support the Branch Manager in achieving operational, admission, and business objectives.
- Take responsibility for branch operations in the absence of the Branch Manager when assigned.

Requirements
- Bachelor's degree in Business Administration, Management, HR, or a related field.
- 1–3 years of experience in branch management, education, administration, sales, or a related field preferred.
- Strong communication and interpersonal skills.
- Good leadership, coordination, and problem-solving abilities.
- Basic knowledge of MS Office, Google Workspace, and other office tools.
- Ability to manage multiple responsibilities and work under deadlines.
- Experience in the education/training industry will be an advantage.

Key Skills
- Branch Operations
- Student & Parent Coordination

- Team Management
- Admissions & Counselling

- Communication Skills
- Leadership & Problem Solving
- Sales & Business Development
- Reporting & Documentation

- Event Coordination

- Time Management

Pay: ₹18,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Assistant Branch Manager (Operations) (Kozhikode)
🏢 Alims School of Business
📍 Kozhikode