- Drive collection and recovery performance for soft bucket accounts (0-90 DPD).
- Monitor overdue cases and ensure timely follow-up with customers.
- Coordinate with branch teams, sales teams, and collection agencies for recovery actions.
- Analyze portfolio delinquency trends and initiate corrective measures.
- Ensure compliance with bank policies, regulatory guidelines, and fair collection practices.
- Conduct customer visits and negotiate repayment plans where required.
- Track collection efficiency, resolution rates, and bucket movement.
- Prepare MIS reports and provide regular portfolio updates to management.
📌 Area Collections Manager -AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery-Soft bucket collection (Madhya Pradesh)
🏢 Kotak
📍 Madhya Pradesh
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