24 Sep
|
Mahindra u0026 Mahindra Finance
|
Chandigarh
24 Sep
Mahindra u0026 Mahindra Finance
Chandigarh
Responsible to manage all stages of soft bucket collections for NE locations and handle a portfolio of 10000+ delinquent accounts.
- Assigned to increase the overall collections with a team of 5 ACM & 75 CE.
- Assigned to implement recent collection strategies as a solution to maintain a low delinquent level/ high provisional reversal /minimum disposal loss.
- Ability to identify and analyze the geographical risks and process challenges to develop effective risk mitigation plans to eliminate the risk.
- Control flow of cases in next Bucket with focus on getting the account in 0 Bucket.
- Ensure timely Receipting of Payments collected.
- Identifying Customer Services Issue s and provide an Appropriate solution for the same by
- Liaison with Local Business team / Op s Team.
- Responsible to Locate Skip Customers in assigned Portfolio.
- Co-Ordinate and assist the Legal team for Legal Orders Execution
📌 Area Collection Manager - Bad Debt (Chandigarh)
🏢 Mahindra u0026 Mahindra Finance
📍 Chandigarh