Role overview

Outbound accounts receivable calling on the US healthcare provider side: handling denials, insurance follow-ups, and resolving AR-related issues. The role needs at least 2 years of AR experience in the US healthcare domain, prior physician or hospital billing exposure, and the ability to articulate clearly and professionally with insurance representatives, healthcare providers, and patients.

ROLES AND RESPONSIBILITIES

- Making outbound calls.
- Handling denials, insurance follow-ups, and resolving AR-related issues.

REQUIREMENTS
- Candidates must have at least 2+ years of experience in Accounts Receivable (AR) in the US healthcare domain.
- Candidates should have prior experience in physician billing or hospital billing, with expertise in handling denials, following up with insurance providers, and resolving accounts receivable (AR) issues.
- Proficiency in understanding and using medical billing terminologies.
- Ability to articulate clearly and professionally with insurance representatives, healthcare providers, and patients.
- Candidates must demonstrate analytical thinking to identify and resolve AR issues.
- Ability to prioritize accounts and follow through on unresolved claims.

SKILLS
- Excellent verbal and written communication skills are essential.
- In-depth knowledge of the US healthcare revenue cycle management (RCM), including:
- Insurance verification
- Authorization follow-up
- Claims processing
- Denial management

- Familiarity with CPT, ICD-10, and HCPCS codes is preferred.
- Knowledge of payer policies (Medicare,



Medicaid, commercial insurance) is a bonus.
- Proficiency in MS Office tools (Excel, Word) for reporting and analysis.
- Hands-on experience with healthcare billing software and tools (e.g., Epic, Athena, Kareo, or similar).

TIMINGS
- Fixed US shift (6:30 PM - 3:30 AM IST).
- Fixed Saturday & Sunday off.
- Work from office.

Note: A notice period buyout can be considered based on the requirement. What you get at AMI

CAREER PROGRESSION

We recognize the potential in our employees and assist them reach the position that they deserve.

IN-HOUSE TRAINING

We conduct in-house training that can help our employees improve their skills while they work.

JOB SATISFACTION The well-being of our employees is our priority and we do our best to make sure that they are satisfied with their work.

Incentives

We recognize the work of our employees and have great incentives for those employees who top every month.

JOB SATISFACTION

PERSONAL GROWTH

LEARNING AND UP-SKILLING

WORKFORCE WELLNESS

LONG TERM ASSOCIATION

At a glance

Location Pune, India

Employment type Full time

Location type On-site

Department Revenue Cycle Management

Experience 2+ years

Shift 6:30 PM - 3:30 AM IST

Week off Saturday & Sunday

Openings 30 positions

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 AR CALLER (INTERNATIONAL VOICE) (Pune)
🏢 AM Infoweb
📍 Pune