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We are seeking a proactive and detail-oriented Application Support Analyst to provide production support for business-critical applications. The ideal candidate should have strong experience in Unix/Linux, SQL, and ITIL processes, with the ability to troubleshoot application issues, perform root cause analysis, and ensure high application availability.

Key Responsibilities

Direct Responsibilities

- As the applications to be supported are Client focused , high qualified support service is expected
- Supporting Application end to end, Managing issue and Incident
- Monitor and Troubleshoot
- Communicate with stakeholder to inform, investigate and alert about issue.
- Skill in creating and maintaining the knowledge base
- Knowledge in writing/reading scripts (ksh..)
- Creating Application support/technical documentation

Contributing Responsibilities

- Creating Application support/technical documentation
- Skill in creating and maintaining KEDB

Technical & Behavioral Competencies





- Knowledge and experience with HP-UX/LINUX OS
- Experience with Unix scripting
- Knowledge and experience with Database ( Sybase , Oracle )
- Experience with PL/SQL
- Devops (Ansible, Jenkins, YML)
- Experience and Knowledge in AI Tools
- Experience in Terraform

Specific Qualifications

- Knowledge of ITIL.
- Bachelor's degree required; advanced degree considered a plus.
- Minimum 5 and Maximum 8 years financial industry experience

Skills Referential (Required knowledge, skills and abilities)

Technical Skills

o HP-UX/LINUX OS & DBA SQL o Devops Tools o AI knowledge o ITIL

Behavioral Skills

o Ability to collaborate / Teamwork o Creativity & Innovation / Problem solving o Communication skills - oral & written o Ability to share / pass on knowledge

Education Level: Bachelor Degree or equivalent

📌 Application Support Analyst (Chennai)
🏢 Trigent Software
📍 Chennai