Job Summary

Are you a curious, analytical, and results-driven skilled eager to transform customer insights into innovative product ideas? We are looking for an Analyst II - Research Development to support customer research, product research, ideation, product definition, and product development initiatives.

Responsibilities

- Conduct primary research through customer interviews and surveys to understand customer needs, preferences, and challenges.

- Analyses qualitative and quantitative research findings to identify meaningful customer insights.

- Develop and maintain ideal customer profiles, including demographic and psychographic characteristics.

- Conduct competitor analysis and market research to identify opportunities for innovation and product development.

- Support product definition by contributing to product features, specifications, perks, and value propositions.

- Translate research findings into structured documentation and actionable recommendations.

- Collaborate with cross-functional teams to support product development and innovation initiatives.

- Design and conduct primary research, including customer interviews and surveys.

- Identify and reach out to relevant existing customers and prospects through cold emailing, cold calling, and other research outreach methods to recruit participants for research.

- Schedule and coordinate customer/prospect meetings and interviews for research purposes.

- Analyse research findings to identify customer needs, preferences, and opportunities.

- Build and maintain ideal customer profiles using demographic and psychographic data.

- Structure customer needs, desires, and problems into actionable insights.

- Conduct secondary research, including competitor analysis, market mapping, published reports, and desk research.





- Utilise AI research tools to support research, synthesis, and insight generation.

- Support product definition by contributing to features, specifications, benefits, and value propositions.

- Prepare research reports, requirement documents, presentations, and dashboards.

- Collaborate with Product Management, Marketing, Sales, Operations, Cloud Native Engineering, and QA teams.

- Support brainstorming sessions and contribute to ideation and innovation initiatives.

- Ensure research deliverables are accurate, structured, and useful for decision-making.

- Stay updated on consumer behaviour, market trends, product analytics, and AI-powered research tools.

- Contribute to product improvements and new product development initiatives.

Reporting Line

- You will be reporting to the Senior Manager, Operations Team

Basic Qualifications

- 4-6 years of experience in research, analytics, product analysis, or a related field.

- Bachelor's degree in a relevant discipline such as Computer Science, Mechanical Engineering, Biotechnology, Data Science, or a related field.

- Knowledge of primary research methodologies, including customer interviews and survey design.

- Experience in secondary research, including market research, competitor analysis, and desk research.

- Strong quantitative and qualitative analytical skills.

- Proficiency in Microsoft Excel, including pivot tables and formulas.





- Strong written and verbal communication skills.

- Ability to prepare structured reports, presentations, and decision-ready documents.

- Understanding of customer profiling and insight generation.

- Ability to work collaboratively with cross-functional teams.

- Strong analytical thinking, curiosity, and a customer-focused approach.

- Willingness to work on-site.

Preferred Qualifications

- Experience with SQL and/or business intelligence and visualization tools such as Power BI, Tableau, or Looker.

- Working knowledge of Python or AI platforms such as Claude to support data analysis, modelling, experimentation, and testing of ideas.

- Experience analyzing large datasets and interpreting experimental results.

- Knowledge of machine learning and AI applications for optimization and predictive analysis.

- Familiarity with survey tools such as Google Forms, Type form, or SurveyMonkey.

- Experience using CRM platforms and AI-powered research assistants.

- Understanding of regulatory compliance and risk management in product development.

- Experience working in consumer products, business services, or product-led organizations.

- Strong facilitation, stakeholder management, and presentation skills.

- Demonstrated creativity, innovation, and structured problem-solving abilities.

Skills

- Regulatory compliance and risk management

- Research methodology

- RD

- Python, MATLAB, R, or C++

- Google Forms

- CRM platforms

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Analyst ll, Research and Development (Bengaluru)
🏢 7EDGE
📍 Bengaluru