Job Title: Marketing & Business Development AGM / DGM

Location: Kolkata and East

Department: Sales & Marketing

Reports to: Director

Employment Type: Full-time

About the Company

We are a leading supplier in the refractory and ceramic materials industry, serving heavy industries including steel, DRI (Direct Reduced Iron), and non-ferrous sectors. We deliver engineered refractory bricks, constables, and turnkey technical solutions focused on performance, reliability, and customer success.

Role Summary

We are seeking an experienced marketing and business development professional with strong technical background in refractories. The role focuses on sales and marketing of refractory bricks and constables, driving key project wins in the assigned region (Kolkata and East), developing industrial accountsparticularly in DRI rotary kiln applicationsand ensuring repeat business through technical excellence and customer satisfaction.

Key Responsibilities

- Drive sales of castable and refractory bricks in the DRI sector, with emphasis on high-capacity rotary kiln projects.
- Lead regional business development activities, identify new project opportunities, and convert tenders into orders.
- Conduct periodic plant visits to gather operational insights, monitor competitor activity, and evaluate refractory practices.
- Prepare and deliver technical-commercial presentations (PPT) and proposals for customers and internal stakeholders.
- Manage complaints: analyse quality, commercial, logistics, and documentation issues; coordinate root-cause analysis and corrective actions.
- Provide on-demand technical support to clients and internal teams during project execution.
- Coordinate tendering, pricing, contract negotiation,



and contract management for projects in the region.

Additional Responsibilities
- Conduct refractory and steel market analysis, demand forecasting, and identification of growth segments.
- Monitor steel market dynamics (domestic and overseas), pricing trends, and new project pipelines.
- Prepare business plans, budgets, and sales targets; track performance versus targets.
- Perform lost/gained order analysis and extract lessons to improve win rates and service delivery.
- Maintain strong client engagement to secure long-term repeat business and high satisfaction.

Minimum Qualifications
- B.Tech / BE (Ceramics or Metallurgy) or Science graduate.
- 1015 years experience in refractory sales & marketing, preferably with exposure to DRI, rotary kilns, and steel industry projects.

Key Skills & Competencies
- Deep knowledge of refractory materials, constables, and application practices.
- Strong techno-commercial evaluation skills.
- Excellent written and verbal communication skills.
- Proven negotiation and contract management abilities.
- Valuable planning, coordination, and stakeholder management skills.
- Customer-focused approach with emphasis on client satisfaction and retention.
- Proficient in MS Word, Excel, and PowerPoint.

What We Offer
- Competitive salary and performance incentives.
- Opportunity to lead strategic projects and grow regional business.
- Supportive technical and operations teams.
- Career growth within a fast-expanding industrial materials company.

How to Apply Please send your CV with a brief cover letter outlining relevant refractory marketing experience, recent achievements, and expected CTC to: s.roy @maithangroup.com with subject line Marketing & Business Development REGIONAL HEAD Refractory-KOLKATA & EAST).

📌 AGM/DGM Marketing (Dhanbad)
🏢 Maithan Ceramic
📍 Dhanbad