Academic Counselor – Customer Support & Admissions
- Handle student queries and provide guidance on courses, eligibility, fees, and admissions.
- Conduct follow-ups and assist students throughout the admission process.
- Provide excellent customer support and resolve student concerns promptly.
- Generate references and referrals from existing students/customers for current admissions.
- Maintain lead and follow-up records in CRM and achieve assigned targets.
- Build strong relationships with students and ensure a positive counselling experience.
Requirements: Good communication skills, confident personality, customer handling skills, and a target-oriented approach. Freshers are welcome.