We are actively #hiring Admission Officers in our India office-
Responsibilities
- Assessing applications accurately in accordance with relevant requirements & regulations including but not limited to; fee liability, academic eligibility, English language requirements, widening participation, professional/clinical/industry experience requirements, immigration requirement, student route/visa regulations & age requirements
- Completing application assessments accurately and with a high level of attention to detail to determine appropriate outcomes, apply decisions and progress records correctly within partner(s) systems and in accordance with their defined procedures.
- Ability to identify where additional information is required or needs querying and liaise with the prospective applicant and/or partner appropriately in a professional manner, whilst ensuring that such queries are resolved in a reasonable time frame.
- Through the delivery of your operational duties ensure that work is completed to expected standards and within agreed SLAs.
Skills and Competencies
- Relevant experience in an admissions setting is required, ideally within a higher education environment. Candidates will typically have around two years of experience,
although equivalent experience in related contexts may also be considered where relevant and transferable.
- Excellent time management with the ability to intelligently prioritise your work whilst effectively coordinating with a team to ensure that deadlines are met.
- Demonstrable experience and knowledge of UK Higher Education postgraduate admissions or undergraduate admissions including the UCAS process (business rules, routes & deadlines and confirmation & clearing). At least one area is required, but both is preferred.
- Knowledge of qualifications and understanding of comparability/equivalencies, either UK or international (both is preferable, but not essential)
- Strong attention to detail and ability to work quickly and accurately in a busy setting
- Superb communication skills including an excellent standard of spoken and written English
- A positive, can-do attitude and high level of initiative.
- Ability to perform well under pressure and multi-task
- Ability to work effectively and respectfully with individuals from diverse cultural backgrounds
- Ability to deal with difficult issues with tact and sensitivity.